Dealership Experience
4 yrs, 3 mos
Industry Experience
6 yrs, 11 mos
Languages Spoken
English
274 Reviews
Write a Review274 Reviews of Sarah Colby
March 13, 2024
I went down from Easton to buy a RED Chevy Trax in the model I wanted which was not available in the Brockton location and was successful in my endeavor. All involved were extremely kind and courteous to model I wanted which was not available in the Brockton location and was successful in my endeavor. All involved were extremely kind and courteous to me and I left that day with my new car. Kadijah took the test drive with me per my request as I know Hyannis about as well as Guam, and I have never been overseas, the car is a creme puff More
Other Employees Tagged: Andrew Beard , Bill Sullivan, and Kadijah Young
March 10, 2024
I went down from Easton to buy a RED Chevy Trax in the model I wanted which was not available in the Brockton location and was successful in my endeavor. All involved were extremely kind and courteous to model I wanted which was not available in the Brockton location and was successful in my endeavor. All involved were extremely kind and courteous to me and I left that day with my new car. More
Other Employees Tagged: Andrew Beard, George Mignosa , Bill Sullivan, and Kadijah Young
March 10, 2024
Very professional, the whole team is like a well oiled machine , and Brian was involved in the process from start to finish. Highly recommend Copeland. machine , and Brian was involved in the process from start to finish. Highly recommend Copeland. More
Other Employees Tagged: Bryan Scarpellini, Caitlin Eldredge, Hephzibah Harris, Thomas McCarthy
February 09, 2024
I purchased my Chevy at Copeland Chevrolet, and from day one there were issues and headaches. The kind which, at any other dealership or a used car lot, would have been ignored by the mechanics and dealersh one there were issues and headaches. The kind which, at any other dealership or a used car lot, would have been ignored by the mechanics and dealership itself. The salesman personally helped me through navigating an issue with my insurance company and walked me through acquiring a multi-year warranty, and when an unforeseen mechanical issue came up and the check engine light came on, I returned the car to the dealers for inspection, and it was handled in just two days rather than having to wait an entire week. I was even informed that a mechanic had personally run out to pick up a required part for my engine, this eliminating three additional days of waiting. My car runs fine, is in good hands whenever I bring it to the dealership, and have made me feel welcome as opposed to feeling like a nuisance. This is the real difference between simply buying a car and actual customer service. More
Other Employees Tagged: Bryan Scarpellini, Nick Grille
February 07, 2024
H. My service adviser was outstanding ! Efficent, friendly and professional . Service was completed on time and under the estmate it doesn't get better than that . friendly and professional . Service was completed on time and under the estmate it doesn't get better than that . More
Other Employees Tagged: Hephzibah Harris
February 06, 2024
Service was great. Everything came back done as I wanted it. Would use them again Everything came back done as I wanted it. Would use them again More
Other Employees Tagged: Hephzibah Harris
January 25, 2024
Great experience from George in sales to bill in finance it was painless and efficient use of my time. They explained my lease return but out in easy to understand terms and as well but g my new 2024 trax.i it was painless and efficient use of my time. They explained my lease return but out in easy to understand terms and as well but g my new 2024 trax.i highly recommend this dealership over the ones I originally leased the Malibu with More
Other Employees Tagged: George Mignosa, Hephzibah Harris , William Sullivan in finance
January 16, 2024
Go there with confidence. .A dealership that has made great progress in customer service. I would go there again and recommend others to do so .A dealership that has made great progress in customer service. I would go there again and recommend others to do so More
Other Employees Tagged: Hephzibah Harris
January 16, 2024
Great, the only complaint is the time to get the part. But everyone was great and it was really nice to have a loaner. But everyone was great and it was really nice to have a loaner. More
Other Employees Tagged: Bryan Scarpellini, Hephzibah Harris, Thomas McCarthy