"Caring Great Deal Quality Service "
My service representative Schawn Smith greeted me and my mom with a smile. He listened to what I was looking for and my current situation. Very friendly, explored some options and was able to work a great deal for my mom and I. Knowledgeable and professional his demeanor and conversation shows she loves his job. Presentation is everything and he represents very well. I would definitely recommend this dealership.
My visit from start to finish was perfect. Schawn's knowledge and kindness made what is usually a hard process smooth and enjoyable. I will recommend my friends and family because the entire staff made me feel comfortable in what traditionally is a really uncomfortable situation.
"Friendly, efficient and clean. "
No one met us in the lot which is a positive for me. Quick help provided when requested. Shawn was knowledgable and not pushy. He really was personable and understood our needs and did not try to pressure us into anything we either could not afford or was uninterested in. He was fun on the test drive too. If he did not know something he said he did not know and would find out he would not lie as some salesman so. He was awesome.
"Great car buying experience!"
Schawn Smith could not have been a better person to work with! After doing some internet shopping we came in to look at a BMW X1. The dealership was honest with its online listing and the car was exactly what we thought it was when we looked at it and drove it. Schawn gave us the time we needed to think through the sale with no pressure, and still was able to work with us to get the transaction done on the same day! Thanks Schawn and all the folks at Ganley VW!
"Schawn Smith is an awesome car salesperson! "
Earlier this year I had a less than pleasant experience at this dealership, but Schawn Smith has changed my mind! He was extremely professional, straightforward, and was great with timely follow through. He is very efficient and made the purchasing process relatively simple. Thumbs up!
"Shawn Really Wants to Help You"
- Elle in C-Town
Shawn couldn't be more helpful. He started the conversation by asking my husband and I about our current vehicles. He asked what we liked about them. Then he asked what we were looking for in a new vehicle, especially any must-have features. This was extremely important since we were looking for a manual transmission vehicle with certain options. He showed us the vehicles in stock that had some of the features, so we could envision them. Then he and his manager searched until they found the exact car and had it transferred to their dealership. We love our car and couldn't be happier with the entire process. Thanks Schawn!
My experience with Shawn was unbelievably exceptional! This was my first time purchasing a vehicle for myself and Shawn guided me to find my perfect match. Other dealers have made me feel uncomfortable and Shawn made sure he got to know me and my interests. He really cares about his customers and everything we want. It was a quick and easy process and I'm so thankful for shawns guidance!
"Great 16th Birthday Surprise"
In early March we met Schawn at the IX Auto Show, he made a great impression on us, when it was time to find a first car for our daughter's 16th Birthday( in late April), we only thought of him. And boy are we glad we did! We came in on a Thursday evening, looking for a Jetta. Schawn scoured the inventory, and after 10 minutes found us the deal of the century. We were impressed with Schawn's professionalism and maturity. This won't be the last car we buy from him. We highly recommend him to those seeking a VW.
Other Employees Tagged:
Joe Scott-also very helpful
"Very helpful no pressure"
I was looking for a gently used Volkswagen Passat and he helped me find the perfect car for me. He took the time to show me all of the features and at no point did I feel pressured into buying the car. He showed me all of the information about the car and made me feel good about my purchase and my overall experience at the dealership.
"Easy and Fun"
- Kendra Marie Molyet
Schawn was a pleasure to work with! Before we started the test drive, he really made the initiative to get to know me. After learning more about me and my circumstances, he was able to make the process easy and cater everything to my needs and wants. I really appreciated Schawn's communication skills. He is so easy to talk to and is great at conveying information that would have been difficult to understand (as I was a first time buyer). I cannot thank Schawn and the team at Ganley enough for an excellent experience. Thank you!
"We are going to make this work!" ~Schawn Smith Jr.