Adam was a huge help! He showed me the vehicle I was interested in right away without hesitation and without trying to get all my financial info first like some dealers do. His main concern was what I needed in a vehicle.
Ken Walters is the best. We asked him about a recall we got in the mail and on his day off he offered to personally pick up the car and take it in for service. With in 4 hours our brand new Jeep was services and returned to us . It was even given a bath
Edward Sanders & Scotti took care of me beyond expectations. They were extremely diligent and worked hard for me when they did not have to. I fully recommend Napelton if you are in the market for a car. Makes sure you ask for Ed Sanders!!!
"Best First Car Buying Experience"
A year ago I went to Thomas In Highland. They tried selling me anything when I only came in there only looking for a Jeep and they were rude. Adam made sure I got what I wanted. He was very nice and straightforward. It was the best and easiest experience ever.
"Won’t ever go somewhere else!"
I truly can’t put into words how impressed I was with this dealership and my salesman, Adam! Adam was so attentive, patient, personable and thorough every step of the way. He truly made my entire experience easy and enjoyable. He treated me like a person and not just a customer, everyone at this dealership did. I had an awful experience at another dealership and after the incredible service I received here, I honestly can say I’ll never go somewhere else! I can’t recommend Adam and Napleton’s River Oaks dealership enough! Thanks Adam!
"Very friendly, honest and straight forward in every step"
Great overall experience. Everyone was honest with me throughout the entire process. I would highly recommend them to anyone looking for a Dodge, Jeep or Ram.
"Great service with warm welcomes!!!!!!"
My service at Napleton was great! Adam and the team made me feel at home I love the honesty and integrity along with leadership that this dealership brings it’s customers are amazing! I’m definitely recommending you guys. Thanks again!!!!!
Adam was very great. He worked really hard to get me into the car I wanted. It was good to have a transparent salesman. I just wish I didn’t spend so long in there but, I know that’s just how car buying goes.
- candy guy,kappy1234
Great people to do business with! These three gentleman made my overall experience one of the most positive and best experiences in buying a car. I have dealt with these guy in the past many years ago and nothing has changed, easy to deal with, honest and provide GREAT service. Ray C the sales manager answered all my questions and kept me informed. My wife was very happy with the time that Ken W (he goes above and beyond - everytime) took to explained all of the features, functions and capablities of our new Jeep. Kudos to Scott C in the finance department, this process can be painful, not with this guy, thanks Scott. I would highly recommend that you give this dealership a try! Top notch, classy guys!
Ray, your the best!
Ken, your customer service skills, second to none!
Scott, great job!
A couple phone calls a, a few clicks of a mouse and a short visit to the dealership and I was driving home in a new car.