Scott Kasprzak

Very clean, staff friendly, good waiting area, very helpful. A good place to get a new vehicle helpful. A good place to get a new vehicle More

by caringkate03 Verified Customer Verified Customer

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Our salesperson, Anthony Massihi was AWESOME - best experience we ever had with a car dealer (we bought 2 new vehicles from him in as many days)! Scott the Sales Mgr is another story, he made a $3000 experience we ever had with a car dealer (we bought 2 new vehicles from him in as many days)! Scott the Sales Mgr is another story, he made a $3000 mistake on our paperwork which we based our purchase decision on and when we called him out on it, he made jokes about it claiming he has to work with a lot of numbers and this can happen - he laughed about it and did not seem sincere at all (gave us the feeling he does this all the time in order to make the sale). If not for the good experience with Anthony, we would have walked away. I suggest if you have to deal with Scott, RUN away as fast as you can - he only cares about himself and takes no responsibility for his actions!!! More

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They are friendly, not pushy, answer all questions. Both sales & managers are nice to talk with. They had the best rate and prices. Both sales & managers are nice to talk with. They had the best rate and prices. More

by Ren Verified Customer Verified Customer

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Managers are rude when they are the ones that made a mistake. Would rather make it a you problem vs it being their problem/fault. mistake. Would rather make it a you problem vs it being their problem/fault. More

by amberjordan1789 Verified Customer Verified Customer

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Abbes is a honorable man. I appreciate his honesty and help in purchasing a new truck. I thank his manager for his help in working through the challenges in finding a truck th I appreciate his honesty and help in purchasing a new truck. I thank his manager for his help in working through the challenges in finding a truck that fits my needs. Thanks again! More

by wtblume Verified Customer Verified Customer

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Selection of Hondas available, price being asked, dealership showroom - all better than average. My salesperson, Steve, was fantastic. The value of my trade-in that I was offered at the dealership wa dealership showroom - all better than average. My salesperson, Steve, was fantastic. The value of my trade-in that I was offered at the dealership was only about a third of what the dealerships on-line trade-in valuation stated - almost a deal breaker. Considering I had shopped on-line and had already contacted the dealership to tell them which vehicle I was coming in to test drive, the whole buying process took far too long at almost five hours. "Detailing/Cleaning" of the car prior to my leaving took too long to complete. The ball was dropped when they brought the car around for me to drive home, but no one put any temporary plates on the car, so I couldn't legally drive the car until I phoned them and they FedExed temp plates to me. Bottom line...their selection of on-the-lot vehicles and prices, as well as a great salesperson, overshadowed the other negatives. More

by stan Verified Customer Verified Customer

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Scott Kasprzak is phenomenal! He answered all my questions and went above and beyond to help me with my work truck. questions and went above and beyond to help me with my work truck. More

by RROSS12 Verified Customer Verified Customer

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I have always had good service here. This last time in was very impressive. From first driving in to driving away. Quick service, cordial and polite people. Thanks everyone. was very impressive. From first driving in to driving away. Quick service, cordial and polite people. Thanks everyone. More

by MARKUS4U Verified Customer Verified Customer

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I have been impressed time and time again with my experiences at Luther Brookdale Honda. I’ve purchased several vehicles here, my wife has purchased two now, and I have even referred my mother to the experiences at Luther Brookdale Honda. I’ve purchased several vehicles here, my wife has purchased two now, and I have even referred my mother to them. The entire staff from sales to finance to service have been amazing. Look no further for your Honda buying and service needs!! More

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Joe was great! He answered every question with a wealth of knowledge and I knew we were in good hands! We’ll definitely be coming back to see Joe for our future vehicle purchases! of knowledge and I knew we were in good hands! We’ll definitely be coming back to see Joe for our future vehicle purchases! More

by ABIGAILCHRISTENSEN Verified Customer Verified Customer

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