I cannot tell you how please I am with the customer service I received. I was nervous about buying a new car,and I couldn't imagine how easy they made it for me.
"No-hassles purchase of a new car"
Just experienced a no-hassles purchase of a 2019 Sorento EX V6 at Nutley KIA; I had researched in advance the "real" cost of that vehicle (or at least what was posted in different websites and I knew the price paid for a similar vehicle by an acquaintance), and gotten fair appraisals for the vehicle I was turning in; by the second round in our price discussion the salesperson (Scott) and manager (Tony) gave me a price within my expected range and the deal was closed. Honest, fair pricing and customer satisfaction were my initial impressions, and they were confirmed at the time of delivery which took place at the promised time. Delivery of the car was also hassles-free, post sale products (additional protections) were explained clearly without sales pressure. The salesperson (Scott) was knowledgeable, clear and patient in explaining the functions of electronics in the car.
I had gone to this dealer by recommendation; my experience of this purchase was entirely positive.
"Review of Scott Krepps"
Scott provided a highly level of expertise and professionalism. He was friendly and kept me up to date on all facets of the transaction, processing, registration and service
"Great People "
First off I will like to thank Scott and his team (Tony & Danny) for making my car buying experience easy and fast
When I say fast I mean fast and very honest too
I can not say thank you enough for taking care of me
Am truly happy n blessed to have come to your dealership
You all get 100 stars
Sharon n Family ??????
"Happy customer "
Scott was very friendly and seemed genuine in wanting to help people find the vehicle they are looking for. We are pleased with the overall experience.
"Second time customer"
I just leased through Nutley Auto Kia for the second time. Once again it was a great experience. Scott and his colleagues were wonderful. They helped me decide on a vehicle which met all of my criteria. Fast, professional care and service is their standard and I wouldn’t hesitate to refer family and friends.
Thanks so much Nutley Kia!
"Excellent experience "
- Happy camper
Scott and Toni are both very pleasant to work with. Scott took the time to explain all the details of my new car and set up the phone system for me. He also said if I forgot anything or needed further help I could come back and he would go over what ever I needed help with. I would definitely be this dealership
"Buying a new car"
- Ken G
I had absolutely no problem from the first email encounter. Scott Krepps handled everything in a professional way. Kept me informed of the process and what was going on at all times. He introduced me to anyone I came in contact with. After taking delivery he was on the phone the next day asking me if I had any questions or concerns.
"Great Buying Experience"
I had a Great Buying experience - The staff were friendly and knowledgeable and explained various options regarding purchasing the car or leasing the vehicle. This is the 4th car I have purchased at Nutley Kia.
"Love my new car"
I had a few different people help me because I went back and didn't know it was the guys day off. But they were all very helpful .and very friendly.