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Scott Lackey
Scott Lackey at Shields Auto Center
Refer Me

Scott Lackey | Page 6

Service Advisor

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.7
179 Reviews

I'm an outgoing person with great personality, I enjoy playing and spending time with my wife and kids fishing and boating. When ever I have the free time.

Dealership Experience

10 yrs, 3 mos

Industry Experience

18 yrs, 3 mos

Languages Spoken

English English

4.7

179 Reviews

Write a Review

179 Reviews of Scott Lackey

February 03, 2022

Dealership Rating
Employee Rating

Great service. Friendly and prompt.! full explanation of what was done and follow-up needed. More

by gemini52250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder

Helpful
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Feb 22, 2022

Shields Auto Center responded

We appreciate your feedback! Thank you for choosing Shields Auto Center for your automotive needs!

February 02, 2022

Dealership Rating
Employee Rating

Staff is always very helpful and friendly. Service always done in a timely manner. Very nice facility as well. More

by ochs.susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Feb 03, 2022

Shields Auto Center responded

Thank you for the feedback, Susie! We appreciate your business!

January 26, 2022

Dealership Rating
Employee Rating

Very thankful for the lifetime warranty that covered a new transmission. Grateful for good service people who kept trying to find the mystery noise from the new transmission. After several service appoin More

by bobandbetty98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder

Helpful
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Feb 03, 2022

Shields Auto Center responded

Bob and Betty, we are glad to hear that you have found the value in our exclusive Warranty Forever. We value your feedback and your recommendation of our dealership!

January 20, 2022

Dealership Rating
Employee Rating

Caring and efficient dealership that takes care of your problem in a timely manner and on time. More

by BROWN661_6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Shields, Teresa Smith

Helpful
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Jan 26, 2022

Shields Auto Center responded

We appreciate your feedback! We have great staff that works hard for our valued guests. Thank you for recognizing their efforts!

January 14, 2022

Dealership Rating
Employee Rating

Shields service department was excellent. They were very helpful and we received our vehicle back in a timely manner. More

by awood0542
Recommend Dealer
Yes
Helpful
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Jan 26, 2022

Shields Auto Center responded

Thank you for taking the time to leave feedback. We appreciate your business!

January 13, 2022

Dealership Rating
Employee Rating

Excellent, professional, courteous staff. Especially Scott. He went above and beyond to assist my needs. More

by blarney
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Helpful
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Jan 26, 2022

Shields Auto Center responded

Thank you for your wonderful response to the quality of service our staff provides! We appreciate your business!

January 12, 2022

Dealership Rating
Employee Rating

They have some of the best technicians and have always been good help. I prefer the local feel because they are more sincere people. More

by jkshiels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder , Duane

Helpful
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Feb 03, 2022

Shields Auto Center responded

Thank you for the kind words! We are fortunate to have a great staff. We appreciate your business!

January 12, 2022

Dealership Rating
Employee Rating

They had the answer to my car problems within 30 minutes and had it fixed within the time promised. They also told me what caused it and how to prevent it from happening again. More

by gailkrumwiede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder

Helpful
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Feb 03, 2022

Shields Auto Center responded

Gail, we appreciate your feedback. We are pleased to hear that everything was completed to your satisfaction. Thank you for your business!

January 09, 2022

Dealership Rating
Employee Rating

Staff was friendly and helpful and got everything done on time they did good work I have no complaints More

by dalehughes48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Feb 03, 2022

Shields Auto Center responded

Dale, we are pleased to hear that everything was completed to your satisfaction. We appreciate your business!

January 06, 2022

Dealership Rating
Employee Rating

Excellent service and friendly staff. Will have my vehicle serviced here every time. No complaints, love the warranty. More

by slg1985champ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Feb 03, 2022

Shields Auto Center responded

Thank you, this is great feedback!

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