Scott Mitchell

They were friendly and helpful. I didn't feel pressured and they took the time to answer all of my questions. It was a good experience. I didn't feel pressured and they took the time to answer all of my questions. It was a good experience. More

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They were professional and friendly. They know their products very well and were able to answer all my questions. I felt I was able to have a thorough test drive and get a good feel for They know their products very well and were able to answer all my questions. I felt I was able to have a thorough test drive and get a good feel for the vehicle. They were also timely and efficient with the paperwork. A very positive experience in my car buying experience. More

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Karson was great! I had gone into look at one car was very specific about the deal I wanted which he came back with. Then I threw a wrinkle into the whole thing and in I had gone into look at one car was very specific about the deal I wanted which he came back with. Then I threw a wrinkle into the whole thing and instead of getting angry we worked through it and both parties got what they wanted. It was probably one of my first car buying interactions that I came back with and didn’t have any remorse. It was great experience. More

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Asked them to fix sunroof cover as it opens up on its own and declined module flash recall as it is my right to decline recalls. They completely botched the whole job by not fixing the sunroof cover as it st and declined module flash recall as it is my right to decline recalls. They completely botched the whole job by not fixing the sunroof cover as it stayed closed for one day and after that went back to being broken. They also performed the module flash that I specifically told them not to do. There's absolutely no communication at all at this dealer or they just don't care!Meanwhile, the mechanic was busy trying to sell me new tires, when my current ones still have a couple of thousand miles on them and a cabin air filter that I can do myself as it does not require any tools to change out. Instead of fixing the problem I brought the vehicle in for, the mechanic was trying to sell me stuff I didn't need. The mechanic is more of a Grease xxxxxx lube tech then a "master mechanic" as stated by the service writer. Highly recommend that you stay away from this dealer! More

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The service advisers at McDonald Volkswagen are trustworthy, friendly, and thorough. They are very helpful and always make my time there comfortable and enjoyable. trustworthy, friendly, and thorough. They are very helpful and always make my time there comfortable and enjoyable. More

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Purchasing process was so easy. I didn't feel pressure and that they genuinely cared about my needs. I told them what I wanted and they found exactly that. Will definitely use them I didn't feel pressure and that they genuinely cared about my needs. I told them what I wanted and they found exactly that. Will definitely use them again. More

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Received the car we wanted even though there are many supply chain issues these days. supply chain issues these days. More

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They all did an outstanding job and should get raises!!! Stop being cheap and pay your great advisors!!!! Stop being cheap and pay your great advisors!!!! More

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It was awesome getting the video about my car and the service and updates. Great customer service! I love the extra special treatment of checking everything and washing my car. service and updates. Great customer service! I love the extra special treatment of checking everything and washing my car. More

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Best car buying experience, Ryan Wambolt is a great salesperson. Smooth transaction. Deal made less than an hour, no back and forth. Highly recommended. salesperson. Smooth transaction. Deal made less than an hour, no back and forth. Highly recommended. More

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