Fast and friendly and easy to work with. Scott Knowling is absolutely the best salesman I have worked with. Have Bought last 3 vehicles with Scott as salesman. The whole Don Hewlett experience has been great every time
- Penny Slayton
Ronnie was very responsive, very good knowledge of the vehicles. Overall everyone associated with the company was very helpful and friendly. Everyone made sure we had what we needed as in water etc.
I went to Hewlett on a Friday to purchase a new vehicle with my Capital One Auto-Navigator. I know the process takes a while and I have a young child, so Friday was my "pre-game" as I looked around to narrow the search. I made an appointment to return the following day (Saturday) with arrangements for my daughter to be taken care of while I could focus my attention on the sales, etc. Saturday, Scott Nowling acted like I was not worthy of a new vehicle and said very inappropriate things to me. Filled with disbelief, I left speechless. I called the management team on Monday where they apologized for the treatment I received and asked me to come back with a different sales associate "to make it right." Carter Hill called me and convinced me to return. Now, I don't have anyone to watch my daughter and have family in town visiting, but again he assured me it would be OK. He had me up and running within the hour and made my daughter feel welcome. I can't say enough wonderful things about Carter Hill.
"Getting the car I needed"
- MikeJean mer47
I was met by Marty and shown the car we
needed. It was a Malibu. This was the car that's is towable 4 wheels down. we looked at several, but the first car shown fit our needs the best . It was a easy process.
"Great Customer Service!!"
I purchased a 2015 Camaro. This was my second Camaro bought here. I bought a 2014 last year but wanted more options. Scott Knowling was great. He was my salesman last year also. All the staff that I dealt with, the receptionist, finance officer and accessory guy were all very friendly. I am very happy with my purchase. I would refer you to all my friends.
"Great buying experience"
Our experience purchasing our new Encore was great! Scott Nowling was friendly, informative, and knowledgable. He made our purchase so easy. We will definitely return for our next car and we will recommend this dealership and Scott Nowling to anyone wanting to buy a car! Thank you Scott and everyone involved with our purchase.
"Easy and friendly"
We needed a larger truck to pull a travel trailer and Scott Nowling was very helpful. He went out of his way to find us just the right truck and even drove to the Dallas area to pick it up and bring it back for us. We have purchased three vehicles from Scott.
"Dealership did not honor the price as advertised "
- Roy Garcia
This would have been my second vehicle purchased here. First one was a 2010 Z71. Went to the dealership to purchase a 2014 Silverado which I found on the internet advertised for $29,000. I found the vehicle on the lot then went in the building to find a salesman. When I told him which vehicle I was interested in he let us take it for a test drive. We sat with him and he linked to the website and said it was a great price for the truck with a number of rebates and incentives. After I said I would like to purchase the vehicle he went to the sales manager and came back and said the vehicle was now $38,000. Additionally, they will REALLY "low ball" your trade without anyone physically looking at your trade-in. They also added $3000 to my amount owed on my trade-in and I guess they didn't think I would really look at the numbers. I didn't get a chance to meet the manager but it seemed like real shady business while I was there and will not be returning to the dealership nor will I recommend this dealership to anyone else.
Other Employees Tagged:
"Short and oh so Sweet!"
The purchase of my 2014 Cruze was a very positive experience.
The sales person was both knowledgeable and pleasant.The process was very quick once we had decided on a car, I will recommend this dealership to everyone!
"4th Vehicle in a row from Hewlitt"
We now have 2008 Silverado crew cab LTZ, a 2011 Silverado HD crew cab 4x4, a 2012 Equinox and a 2015 Tahoe in the family. They have always taken the time to find the right vehicle for us at a price we can afford. We've always been treat with respect and courtesy from everyone on the staff. We also get our vehicles serviced there and have always received prompt, friendly service. We traded in a 2010 Mustang we purchased at Mac Haik down the road and quit getting our service done there as they were rude to the wife. Never had that problem at Hewlitt. Once while waiting for some paperwork, Mr. Hewlitt invited me into his office for a chat and to look at all the cool decorations in his office. Hewlitt has been part of the family for quite a while now and I would expect so for years to come. Great job again, Aric and Scott! If you buy from anywhere other than these guys, you need to have your head examined!