Scott Siler

I purchased a new car approximately 2 months ago Several days later I noticed that the weather Stripping on the doors had pinch because of key boxes that they had on both sides I went back to Toyota spo days later I noticed that the weather Stripping on the doors had pinch because of key boxes that they had on both sides I went back to Toyota spoke to a young lady on the lady on the service department I gave her all my information gave her all my information and she explained that it would be about a week or so before at a week or so before they come in they would call me it's been 2 months it's been 2 months now I have not heard from anyone I call one I call the dealership several times several times they said that some executive young lady would call me They refused to give me the name of the owner of the dealer the name of the owner of the dealership I guess because they want to hide the problems What can be more troubling of a dealership that you purchase a vehicle and the service is this poor Everybody in the place probably covers everything up so that the owner won't know the situation and problems that they may be having with their customers It will probably be the last Toyota that I the last Toyota that I will buy from any Toyota dealership here in any Toyota dealership here in the state of Florida I had AI had a Ford Escape and the service and the service with ford was impeccable I decided to go with Toyota and look where I am right now nobody bothers even to call me to say that bill replaced it so I am stuck with so I am stuck with a brand new car with weather stripping on the doors whether stripping on the doors that look like crap More

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Purchased a certified pre owned vehicle from Toyota, and it has broken down on me 3 times within days of purchase. It has now been in the service department 4 times, and is still there. I have not had my it has broken down on me 3 times within days of purchase. It has now been in the service department 4 times, and is still there. I have not had my truck in nearly a month. What an absolute joke. They will absolutely try to low-ball you on your trade in. The dealership will attempt to make you give them a 5 star review on Google like it's part of the purchasing process. I will never suggest this dealership to anyone. More

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Sexist management At Toyota of Orlando you can expect sexism, to be patronized, and to have your potential trade-in treated with zero respect. I was first helped by Aun At Toyota of Orlando you can expect sexism, to be patronized, and to have your potential trade-in treated with zero respect. I was first helped by Aundre and I test drove a 2019 Toyota Corolla with him. He was actually really decent and respectful. I liked the car. The mileage was low and the price was great. When we went inside, my family and I sat down to talk numbers and he brought over a manager named "Scotty" (Scott). Scotty glanced down at the papers that had been filled out about my current place of employment and began quizzing me about my own field. I'm a scientist and a woman in her thirties. My family and I felt uncomfortable and it was obvious to all of us that he didn't believe I'm capable of doing what I do for a living. I'm not sure whether he immediately formed this opinion upon seeing me just because I'm a woman or because I look younger than my age, but it was incredibly demeaning for my intellect to be sized up while I was trying to inquire about purchasing a vehicle. When we got into talking about numbers, Scotty then proceeded to tell me that I couldn't possibly have the rate I had, in fact, been approved for by my financial institution. We finally decided to leave and discuss things "over lunch." I really just wanted to get out of there and continue searching elsewhere. When I went back to my car, I discovered the arm rest on the driver's side door had been broken and it hadn't been damaged at all, until I gave the keys to Toyota of Orlando to go inspect my potential trade-in. Do yourself a favor and go elsewhere. Toyota is a great brand, but this dealership is a cesspool. Needless to say, I purchased a vehicle at a different dealership and I'm very happy that I did. More

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Roniece and Scottie If you want the best. Roniece and Scottie are the best I’ve had in the purchase of a new car. You can’t do better. If you want the best. Roniece and Scottie are the best I’ve had in the purchase of a new car. You can’t do better. More

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Outstanding service Antonio did such a great job helping me to find a car to my needs. Very thourough and took his time to explain how everything works. Scotty was amazin Antonio did such a great job helping me to find a car to my needs. Very thourough and took his time to explain how everything works. Scotty was amazing!!! Very professional and detailed. I felt very comfortable and felt like I was treated like a friend. I would highly recommend anyone to come here. Outstanding service!!! More

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Thanks Betheny! Betheny Prince was extremely helpful with the purchase of my car. She gave us amazing customer service. Even though I believe I was her last customer Betheny Prince was extremely helpful with the purchase of my car. She gave us amazing customer service. Even though I believe I was her last customer she was very calm and easy to work with. It was late at night but she made me feel as though I was her first customer for the day.Thank you again Betheny and way to go! More

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Excellent! Excellent My overall satisfaction from the moment you walk in the door until you see the last staff member ?????????? Toyota of Orlando means business! They My overall satisfaction from the moment you walk in the door until you see the last staff member ?????????? Toyota of Orlando means business! They treat the customer like family and work with their clients in order to meet their needs. I used to come for service, because I'm the type of person that don't trust any other place or mechanics. So, I'm really used to be treated like royalty, until I met Scotty!! Gee he really knows how to treat a customer!! Defínetely I'll recommend him to my friends and hopefully he still be there for my next purchase. Toyota - I'm in love with your place!! More

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They know how to treat clients All the employees were very courteous and super helpful. I got to test drive and was very satisfied with my selection. This vehicle was my dream car s All the employees were very courteous and super helpful. I got to test drive and was very satisfied with my selection. This vehicle was my dream car so I'm very happy I got it in a really good price. More

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Excelent Service I've being at Orlando Toyota for service and had a very good experience, starting from the lady that answered the phone for appointment, the service a I've being at Orlando Toyota for service and had a very good experience, starting from the lady that answered the phone for appointment, the service adviser, very kind and helpful and a service that was super fast. They even washed my car for free. I'm a happy customer. More

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Outstanding/No Pressure They made my experience with purchasing a new vehicle with my wife very easy and I feel with all the people who helped that they where doing all they They made my experience with purchasing a new vehicle with my wife very easy and I feel with all the people who helped that they where doing all they can to make the numbers fit my lifestyle. More

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