"Purchase of Certified Pre-Owned 2018 GLC300"
I have purchased dozens of cars over my lifetime and many of them have been a Mercedes-Benz. I am an attorney and I am an extremely discerning/demanding buyer both on price and service. That being said I can truly say without doubt that I have never had a more positive buying experience than at Mercedes-Benz of New Rochelle.
I specifically dealt with Michael Telep (Sales Manager of Certified Pre-Owned Vehicles) and Renee Bianco (Salesperson). Both were extremely knowledgeable, intelligent, reasonable, courteous and most important - accommodating. My wife and I could not have been treated better by Michael and Renee (as well as the entire MB - New Rochelle staff). Whoever is running the dealership is doing a fantastic job.
As I indicated above, I am an extremely discerning/demanding buyer and I do quite a bit of research before I buy. I truly believe, actually, I am certain, that I got a fantastic price. I never felt pushed or cornered to buy by Michael or Renee and my wife and I were completely comfortable during the process.
On a different note, the facility was clean, modern, well kept, and presented very well.
I can go to four or five Mercedes dealerships within one hour of my home, but going forward I will only visit and purchase from Mercedes-Benz of New Rochelle for all the reasons listed above.
I will also unequivocally recommend Mercedes-Benz of New Rochelle to all of my family, friends and colleagues.
Thanks again Mercedes-Benz of New Rochelle for a truly fantastic buying experience.
"Professional Dealership "
Mercedes Benz of New Rochelle is professional, takes personal attention to your needs and the service is on point. Great location away from chaos of a crowded city.
- Joseph DiMauro
Sales manager mike helped make the process quick and painless for the car that fit our needs. We forwarded to a great relationship with him and Pepe Motors. I have been buying cars from them since 1975 with great service and attention. They make you feel the Mercedes experience.
Transitioning into a new vehicle was super easy! Renee was very helpful and communicated with me every step of the way! Great customer service and I absolutely love my new car!
- Forget this
Overall experience was very positive. Dealership staff was personable and accomodating. Sales process was straightforward. I have nothing more to offer and to require 25 words is ridiculous.
Other Employees Tagged:
David was very helpful. He took the time to show me the vehicle. He also went over the functions of the vehicle after I purchased
"Buying my C43 at New Rochelle"
Alex was awesome. He went the extra mile to get the car I wanted. Service was superb. I would rely on him for my future purchases.
"Trade in my car 6 months early for an SUV "
The sales manager Mike called me and informed me that I was able to trade in my car 6 months early. He set up an appointment for me with the sales representative Richard for the next day . They gave me the best deal ever ! I left with my 2018 GLA and my monthly payment was only $28 more than my car . They kept me within my budget!
Other Employees Tagged:
"No hassle "
Very easy to work out the deal . I was able to purchase my vehicle in two days . The sales women was very nice to work with . Loved working with the whole dealership.
"Best Mercedes Dealer"
Unbelievable service, knowledge and dedication from the salesperson to management. I couldn't be more happy picking Mercedes of New Rochelle to purchase from. Matthew was wonderful.