Shane Ippolito

My new Santa Cruz is great. Dealership is horrible! My salesman Shane was pleasant. They insisted that I take it home that day and finance man and service department rushed me o Dealership is horrible! My salesman Shane was pleasant. They insisted that I take it home that day and finance man and service department rushed me out leaving off 2 center wheel covers and low pressure tires. The finance man rushed through paperwork and handed me computer thumb drive and went home while overcharging me $522 on tags. First thing Monday morning I drove back 39 miles to the Dealership and while I waited 3 hours for them to fix the things they missed I saw the salesman who directed me to Cathy who saw the mistake and assured me that the $750 tag fee for just a transfer was the mistake and I would get it returned in 10 to 14 days. After 4 weeks I got a check from NRR Hyundi for $1.51. Brought check and conflicting paperwork back and Shane and Cathy assured me I would get the right check soon. Made 5 or 6 calls and another visit then told that Dealership is so big that they have no control of this but that likely it would be applied to my loan balance. Now after 9 weeks they know nothing about this. IT IS A REAL SHAME WHEN A DEALERSHIP GETS SO BIG THAT IT NO LONGER CARES ABOUT IT'S CUSTOMERS. More

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Third car we purchase from Hyndai of New Port Richey! Highly recommend to anyone looking to trade in their vehicles for an upgrade! Highly recommend to anyone looking to trade in their vehicles for an upgrade! More

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Shane Ippolito once again was our Sales Rep for our NEW Tuscon Sport and what a grand experience it was. He is so courteous and helpful. We even came back the next day so he could show us how to us some of Tuscon Sport and what a grand experience it was. He is so courteous and helpful. We even came back the next day so he could show us how to us some of the many extras on the car. My husband and I...We are both over our youth and some of the new gadgets are needing a little more explanation. I know and feel we can stop by anytime and the Hyundai New Port Richey family will always be there to answer our questions. This is our 4th car purchased there and we wouldn't go anywhere else. GREAT JOB NEW PORT RICHEY HYUNDAI AND ESPECIALLY SHANE IPPOLITO! More

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Just purchased new 2022 palisade. This is my 3rd vehicle and have always had an awesome smooth transaction. Jerreld was my sales person this time and did an amazing job. Everyone was This is my 3rd vehicle and have always had an awesome smooth transaction. Jerreld was my sales person this time and did an amazing job. Everyone was professional and did a great job! More

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Wonderful experience, the entire process was 3 hours and we really enjoyed everyone we had the pleasure of working with. we really enjoyed everyone we had the pleasure of working with. More

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A dealership that isn't anywhere near as pushy or aggressive as others in the area. Shane/this dealership actually respects the fact that when you put a deposit down on a car you expect them to hold aggressive as others in the area. Shane/this dealership actually respects the fact that when you put a deposit down on a car you expect them to hold it for you, other Hyundai dealers in the Bay area have no problem selling that care to someone else and letting multiple people put deposits on the same car. Shane was knowledgeable and helpful throughout the process with test drives, awaiting delivery of the car and other sales details. Final purchase price was not what I was not quite what I was promised by the sales manager but overall good deal. I would stick with Hyundai of New Port Richie, the other Hyundai dealers I worked with in the area acted like swindlers. Service center is also extremely professional and thorough. More

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Salesman Shane Ippolito Trying To Use High Pressure Dishonest Sales Tactics on my elderly (85 years old) mother Shame On The Dealer for allowing such things to occur Dishonest Sales Tactics on my elderly (85 years old) mother Shame On The Dealer for allowing such things to occur More

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Shane was great! Allowed us to see the cars we were interested in and was very knowledgeable, patient and professional. He and the finance department made things very easy. We will look to buy here a interested in and was very knowledgeable, patient and professional. He and the finance department made things very easy. We will look to buy here again. More

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Shane was great. Explained car options and wasn't pushy. For a car buying experience, probably the best I have had. For a car buying experience, probably the best I have had. More

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Had an excellent Genesis buying experience with Shane Ippolito! Was looking specifically for the GV80 model. Shane was very knowledgeable and provided excellent service! Ippolito! Was looking specifically for the GV80 model. Shane was very knowledgeable and provided excellent service! More

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