Shane Williams

Exceeded expectations in both service and sales. Everyone was very helpful and friendly. Would highly recommend this dealership! Everyone was very helpful and friendly. Would highly recommend this dealership! More

by bowditch4 Verified Customer Verified Customer

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Helpful, Friendly and Professional Burtness was very helpful with finding me a new vehicle. They did what they could to help me with my current situation. I was very pleased with the cu Burtness was very helpful with finding me a new vehicle. They did what they could to help me with my current situation. I was very pleased with the customer service and the helpfulness More

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Fast, Friendly and Professional Burtness was able to schedule me in quick and had taken care of my request - for service. Great company and will absolutely be going here in the futu Burtness was able to schedule me in quick and had taken care of my request - for service. Great company and will absolutely be going here in the future. More

by justin.lien Verified Customer Verified Customer

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Shane was very helpful and kind. My experience was very outs I gave five stars cause Shane helped out with any question I had. Was very sincere,friendly and made me feel comfortable. stress free didn't make me n I gave five stars cause Shane helped out with any question I had. Was very sincere,friendly and made me feel comfortable. stress free didn't make me nervous when shopping for a vehicle. More

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Knowledge and Salesman Very friendly and helpful about everything you need to know about buying a new car. Will recommend this dealership to people I know. They make sure yo Very friendly and helpful about everything you need to know about buying a new car. Will recommend this dealership to people I know. They make sure you are satisfied with the purchase you are making. More

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Great Place The staff was so happy to help me find the vehicle that was right for me, very knowledgeable about all the vehicles on the lot and answered all my que The staff was so happy to help me find the vehicle that was right for me, very knowledgeable about all the vehicles on the lot and answered all my questions in a very friendly manner. Thank you so much Shane for all your help...I feel you really went above and beyond to make sure I was comfortable with my Acadia before I left the lot. More

by hipchic1974 Verified Customer Verified Customer

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Outstanding customer sales and service I was shopping around for a vehicle and having been given the run around by another larger known dealership in Walworth County, my friend directed me I was shopping around for a vehicle and having been given the run around by another larger known dealership in Walworth County, my friend directed me to Burtnesss. In less than 24 hours I was in a new to me vehicle, in the price range I had requested and payment in the ballpark as well. I am so please with their knowledge, how they walked me through the ins and outs of the vehicle features and they made sure I understood each “perk” before we moved on to the next feature. I will always return to Burtness and recommend everyone do the same. More

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