"Went the extra mile"
I was looking to buy my first car and wasn’t having any luck. I stopped by Summit Toyota by chance one day and I never looked back. I worked with Shannon, who went above and beyond every step of the process to make sure I had all the information I needed and that I got the car I wanted. We worked the same hours so it was hard to get together in person but she continued to stay in contact with me and work through the process despite that major setback. Even though I wasn’t looking to buy a brand new expensive car I was treated very well and had zero complaints about the car buying process and customer service. For exemplary service and someone who goes the extra mile to ensure satisfaction, come to Summit Toyota and ask for Shannon.
"Your service department is the best."
I have always been treated well. Everyone that I have come in contact has been great. That’s why I love Your dealership. Thank you.
Stephen Robbins was very thorough going over my car! Everyone seems very friendly too. Stephen showed us around the service and waiting area. Very impressed. Will definitely recommend Summit Toyota.
Shannon is the most experienced, customer friendly sales person I have ever worked with. She was prompt in meeting with us and very knowledgeable about the truck we were leasing as well as being very knowledgeable about the best leasing program for us. We leased a truck from Shannon 2 years ago and because of that experience we came back for the 2nd time.
Always a pleasure to do business with Summit Toyota. Great service and very friendly personal. I am very happy with the customer service and the quality of the work.
"Very efficient and completed in timeframe provided !!!"
Great people & service in all areas !!! Timely
& convenient service . Waiting room clean and
the provided beverages & food along with TV
and internet services makes waiting time more than comfortable!!!
John and Shannon worked very hard on helping me purchase my first new vehicle. They took the time to explain things I didn't quite understand as a new buyer, and made me feel less nervous during this big life decision. They made sure to check the two areas of concern I had for the pre-owned vehicle I was buying and had their master mechanic ensure that the part was either okay or fixed. I am extremely happy with my RAV and look forward to driving for many years to come.
"Good routine service visit"
Nothing out of the ordinary, just a regular oil change, tire rotation and multi-point extension, but well done. Talked with Shannon about new Tacomas.
"Simple Buying Process"
Everyone was so kind and got me the best deal. They make you feel like family and they made the process as easy as possible.
I HAVE PURCHASED VEHICLES FROM THIS DEALERSHIP BEFORE, THE REASON I KEEP COMING BACK IS GREAT SERVICE AND FOLLOW THROUGH. FAIR PRICES AND A WILLINGNESS TO LISTEN.