Everyone I dealt with was courteous and professional. That was the second vehicle my family and I have purchased from this dealership and we always feel like we’re treated great. I am actually driving my fourth Tacoma and I love it with that said this is the best service department I’ve ever dealt with. My first three Tacoma’s were purchased from individuals. At any time I have a question or a problem there always willing to help. We look forward to having some fun in the 4Runner.
"Shaq is Back"
Our sales consultant was Shaq Daniel. He was very knowledgeable about the vehicle that we were looking at. Shaq was professional but also had a great sense of humor. I would definitely recommend him to anyone.
"Great Buying Experience"
- Adam n' Heather
We had the best car buying experience we've ever had today. Great sale price on our truck and offered an excellent price for our trade in. If you are considering purchasing a vehicle, we recommend this dealership and ask for Shaq.
"Getting quote on trade in"
Received friendly, knowledable, and fair quote and info on new Highlander from Shaq Will definitely consider buying new car from this staff in the future
"Purchase of new Toyota"
Margaret just purchased a new Camry at Toyota of Cleveland.We would rate this as on of our best transactions ever!Sales person Shaq was extremely helpful during and after the purchase to two old timers who were in awe of all the modern features of the Camry.Thanks again
"Excellent service and friendly people"
- Clyde Magnum
No pressure sales. Gave us time to go away and think about our purchase. Everybody was friendly and understanding. We told them what we wanted and they helped us find it.
Great customer service. We were shown several cars until I found the right one for our family. We will definitely recommend Toyota of Cleveland and Shaq.
"GOOD JOB GUYS"
My experience was a very good one. I needed two vehicles and I bought one from this location. I say this to say, even though I did use the dealer on my first purchase, I was not treated any different than my first visit. The best experience that I've had. Although the process is long I knew when I left I had made a good deal and there is no buyers remorse related to deal that was agreeed on. ( a lot of times buying a new car can leave you feeling that way). Yes I am a real person and this response was not in any way coerced from me except for the GOOD, NICE, AND POLITE WAYS I was treated. THANK YOU Shaw.
Great service and staff!!! I highly recommend for everyone to go to Toyota of Cleveland for their vehicle purchases. They go out of their way to make sure the customer is satisfied with their experience and purchase. I just recently bought my third vehicle from them, and I will not go anywhere else!!!
"First time buyer "
I originally went to this dealership just to look at a vehicle. Tim ended up showing me the vehicle I wanted right off the truck marked down in my price range. When I went to purchase he was nothing but helpful and even went out of his way to make sure I had the best service. Tim and every at Toyota of Cleveland went out of their way to make sure I had excellent service and got the vehicle that I wanted with the price I needed.