"Completely Satisfied "
I came in early morning to trade out of my vehicle and get into a new lease. I was already recommended to work with Shavaune Shakleford and was not disappointed. Very professional and knowledgeable, listened to my needs and delivered accordingly. I was not able to stay very long because I had to be at work and was going to come back later in the day to pick up my new lease, however Shavaune offered to bring the vehicle to me at my job!!!! VERY VERY happy with my experience and would recommend Shavaune to everyone I know!
"The best car buying experience so far "
Over the years I have always received great vehicle service for my Lexus cars at Ray Catena of White Plains and never thought the car sales department would match the excellence. Well, I certainly got the surprise of my life when I decided to switch my lease from another Lexus dealership to them. The service was excellent and I felt well appreciated and valued as a return client. I could go back and buy another car from this dealership. Thank you all for the wonderful service and commitment to meet my expectations along the way. . Keep it up!
From the moment we stepped into the dealership, we were treated like special guest. The receptionist greeted us immediately and offered refreshments. The sales manager, Fabio, our sales consultant, Shauvaune and our tech specialist who showed us all the details of our car were professional, courteous, knowledgeable and a pleasure to work with.
"We left happy and satisfied with our decision."
my salesperson was very knowledgeable. educated, respectful,fun and patient.They went out of their way to make sure we were satisfied.Even the receptionist was very kind!
"Excellent Service "
Ray Catena of White Plains has excellent sales consultants and mangers. Specifically Shavaune and Fabio. Both provided assistance with the purchase as well as the change in address. The car was delivered on time, I was given an complete tech overview by an experienced and knowledgeable advisor. I would recommend both the employees as well as the dealership itself to all friends and family.
"A fantastic experience."
I have dealt with many car dealers over the years, this was by far the best. Shavaune Shackleford was courteous, honest and found exactly what I wanted. He drove 1 1/2 hour to Staten Island to deliver the car. I will recommend this dealership and Shavaune to all my friends. What a wonderful start to the new year.
"The way every car dealer should treat its customers"
I did my homework and shopped around for a 2019 Lexus NX lease. Ray Catena of White Plains was by far the best price. I called on the phone right before Christmas and told them exactly what I was looking for and the prices I was quoted and what I was willing to pay. Shavaune was totally honest and told me the best price without any games they were able to offer us. I felt like I finally got an honest answer!! Shavaune went out of his way over the phone and via email to get everything done so when we came to pick up the car it was a total breeze. There was not one surprise, hidden fee or sales pitch. We got the car we were promised at the exact price we negotiated. I wish I could say every other dealership was as honest as he was. It was a total pleasure dealing with Shavaune and recommend him 5 stars.
Great experience as we leased our second Lexus. Consultants Shavaune Shackleford and Dan Zaccagnino we’re welcoming, informative and closed the deal flawlessly. Definitely would recommend this dealership,
"5 Stars/Excellent Service - Brantley D."
I had a great leasing experience with Shavaune. He is very professional, knowledgeable, and patient. He provided me with all of the different options available and went through the pros and cons of each car. Shavaune made sure to make my first car leasing experience a memorable one. I will definitely come back again and I recommend others to make their car purchase with him!
Wonderful experience as a first time Lexus customer. Consultants Shavaune Shackleford and Dan Zaccagnino were genuinely interested in providing a great customer experience and did!
Other Employees Tagged:
, Jasmine (Receptionist), Chris (Tech)