Hi there!! :-), Here is a little bit about my career since 2005 and myself. I love coming to work everyday. I take pride in helping and educating people throughout the buying process. It sucks to buy a car, I get it. So, let's be blunt and talk like friends and family. In my free time I love going up to Big Bear with my family, snowboarding, boating, fishing, and building stuff around the smart house my wife and I have remodeled. I hope to help make your next experience with purchasing a vehicle fun and stress free.
Read moreDealership Experience
10 yrs, 8 mos
Industry Experience
19 yrs, 1 mo
Languages Spoken
English
522 Reviews
Write a Review522 Reviews of Shawn Brown
March 08, 2021
Excellent customer service and impressive response times. Shawn met and exceeded our expectations and made the car shopping experience - which can be a painful process - very simple and tailored to our needs Shawn met and exceeded our expectations and made the car shopping experience - which can be a painful process - very simple and tailored to our needs. I would highly recommend Shawn Brown and Tustin Hyundai to family and friends. More
March 04, 2021
This was the best car buying experience I ever had. Shawn mace it so simple and the use of CarPros was a breeze! We completed everything by email or online and I was in and out of the dealership in 1. Shawn mace it so simple and the use of CarPros was a breeze! We completed everything by email or online and I was in and out of the dealership in 1.5 hours. The longest thing was going over the details of the car and all of it's bells and whistles. More
March 02, 2021
Having a new car is fun. Did you know that the process of buying one can also be part of the fun? I didn’t. I went into multiple dealerships and the difference between them and my experience with Shawn at Hy buying one can also be part of the fun? I didn’t. I went into multiple dealerships and the difference between them and my experience with Shawn at Hyundai Tustin was beyond night and day. Shawn Brown is exceptional and made my car buying experience feel like I was chatting with a knowledgeable friend who only wanted to help me out. Zero pressure, landed me in my top pick, and the price was right. The friend/family theme runs true throughout the team including the owner, John Patterson, who everyone spoke highly of. He introduced himself, checked in with me, and made it a point to welcome me to the Hyundai family. Many of them have worked together for a long time and the positive vibe was abundantly apparent. They have also followed up to let me know I can reach out with any questions on my new ride & its technology. Back to Shawn … He rocks. So does S.P. It would be great if there were more individuals like him around. I highly suggest anyone in the market to save a lot of time and hassle and chat with him. It won’t take up much of your time, will be quite enjoyable, and you will get what you are looking for. Thanks again, guys (and Sheryl)! More
Other Employees Tagged: Frank Joubran , Sheryl Storey
February 20, 2021
Literally the best and easiest car purchase transaction I've ever had. Was lucky enough to connect with Internet Director Shawn Brown from the start when I saw a car online that I was interested in. Shaw I've ever had. Was lucky enough to connect with Internet Director Shawn Brown from the start when I saw a car online that I was interested in. Shawn responded to my many email questions promptly and gave me a ton of great information as points of reference. Went into the dealership to see and test drive the car, and Shawn was super friendly and really great about showing me all the car's features. We'd already discussed my budget and after seeing and driving the car, I made the easy decision to purchase the new car and trade in my old one. Everyone else at the dealership was friendly also, but Shawn is a superstar! Don't hesitate to check out this location if you're in the market for a car! More
February 20, 2021
Just bought my first Hyundai and I love it. Shawn made the purchasing process quite simple, he answered all of my questions throughly and promptly (I asked a lot!). I would highly recommend Shawn at Tusti the purchasing process quite simple, he answered all of my questions throughly and promptly (I asked a lot!). I would highly recommend Shawn at Tustin Hyundai to my friends and family. More
February 17, 2021
Currently 36 weeks pregnant and was needing to upgrade my 2 door coupe to a family car. With the stress of being pregnant, still working, and COVID, I didn't exactly want to go in to dealerships. My husban 2 door coupe to a family car. With the stress of being pregnant, still working, and COVID, I didn't exactly want to go in to dealerships. My husband and I test drove multiple SUV's after we first got pregnant so we would know what kind of car would best suite our needs. I fell in love with both the Ford Explorer and Hyundai Palisade. The Palisade was a little daunting at first because of the trim levels and customizations available. After months of researching, I decided that I wanted a Palisade SEL AWD. I had Shawn's business card from test driving months ago and text him to ask about available cars in stock. He gave me a list (while off work) of what he had in stock in Tustin and what other cars were available at other dealers. After a couple days of texting, my husband and I ironed out he details so all we had to do was drive down to the dealer, test drive, and purchase. Buying cars can be such a headache but it was smooth and I'm very happy with our purchase. Thank you for making the process easy Shawn! More
February 16, 2021
Great job and a smooth transition, trading in one car and purchasing the other. I appreciate you giving me your email and text number in case I have any other questions. Thank you Shawn!! purchasing the other. I appreciate you giving me your email and text number in case I have any other questions. Thank you Shawn!! More
February 09, 2021
Literally the easiest/fastest car buying experience I have ever had. Shawn is extremely communicative and transparent. You can really tell he cares about the customer’s needs & works with you to show yo have ever had. Shawn is extremely communicative and transparent. You can really tell he cares about the customer’s needs & works with you to show you all the options you can go with. Really fantastic customer service! More
February 03, 2021
Thank You and everyone that made our visit a pleasure. Truly professional and efficient at every step of the experience! Shawn Brown and the internet sales department were the best! Truly professional and efficient at every step of the experience! Shawn Brown and the internet sales department were the best! More
January 29, 2021
Want to get the car! call Jason. he will help you to get the car that is more perfect for you with patient and courage. At the end of the day, you will drive back home in your own car! the car that is more perfect for you with patient and courage. At the end of the day, you will drive back home in your own car! More
Other Employees Tagged: Jason Galvan