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Shawn Minigan
Shawn Minigan at Colonial Nissan of Medford
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Shawn Minigan

Parts Manager

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

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4.3
32 Reviews

Dealership Experience

9 yrs, 3 mos

4.3

32 Reviews

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32 Reviews of Shawn Minigan

March 30, 2024

Dealership Rating
Employee Rating

Superb service as always. Everyone I dealt with was completely professional. A pleasure once again dealing with Colonial. More

by EGORDON58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Joanne Sasso

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Mar 30, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

March 20, 2024

Dealership Rating
Employee Rating

Very professional and so thoughtful about our car repair needs. Very helpful, friendly and delightful. More

by Laura Stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Joanne Sasso

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Mar 21, 2024

Colonial Nissan of Medford responded

Thank you, Laura, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

March 10, 2024

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Employee Rating

First time visiting this dealership, staff was very friendly and helpful, would recommend this dealership to anyone More

by menendezaracelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nilo Oliveira, Joanne Sasso

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Mar 11, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

March 01, 2024

Dealership Rating
Employee Rating

Helpful pleasant staff. They took care of all my needs. Uber service was a very pleasant surprise. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso, Hervin Barrientos

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Mar 01, 2024

Colonial Nissan of Medford responded

Thanks, Steve, for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

February 26, 2024

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Employee Rating

Service was done quick and efficient. The desk people were very pleasant interacting with them was less tense as I felt from my personal experience in the past More

by SUSANTOUREAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nilo Oliveira, Jessica Licona

Helpful
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Feb 26, 2024

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out, Susan. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

February 14, 2024

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Employee Rating

They are all very knowledgeable and explain what needs to be fixed and the cost so you can understand what they are going to do More

by ROSE.LAIDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Chase, Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Joanne Sasso

Helpful
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Feb 14, 2024

Colonial Nissan of Medford responded

Rose, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

February 07, 2024

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Employee Rating

The best dealership in the East coast. Wonderful knowledgeable employees and a great selection of vehicles. More

by AVILESNELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Chase, Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso, Declan Foyle, Carl Tagliamonte

Helpful
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Feb 07, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

February 07, 2024

Dealership Rating
Employee Rating

My problem was solved eventually, but I had to come 3 times to the service center for that. In addition, the battery of the new key is low, although the old one had a new battery. Please call me. More

by ROEE YIFRACH
Recommend Dealer
No
Helpful
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Feb 10, 2024

Colonial Nissan of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Alex Chase, Service Manager achase@nissanofmedford.com

January 30, 2024

Dealership Rating
Employee Rating

Professional and work completed in a timely manner. The staff are knowledgeable and follow through. More

by SPMCCOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Jessica Licona, Joanne Sasso

Helpful
Report | Print
Jan 31, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

January 05, 2024

Dealership Rating
Employee Rating

So bad Service just charge everything but no service for good workers so I didn’t go next time so I didn’t no this work shop More

by thapasom653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fred Santarpio, Jessica Licona, Joanne Sasso

Helpful
Report | Print
Jan 08, 2024

Colonial Nissan of Medford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alex Chase, Service Manager achase@nissanofmedford.com

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