Shawn Woods
Shawn Woods at Joe Lunghamer Chevrolet, INC.

Shawn Woods

Service Advisor

Joe Lunghamer Chevrolet, INC.

475 Summit Dr
Waterford Twp, MI 48328

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2 Reviews
not yet
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2 Reviews

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2 Reviews of Shawn Woods

December 13, 2018

Dealership Rating
Employee Rating

Shawn is service is great. Only place I'll go for service Shawn in SVS is great. Honored my expired coupon because it was the 1st chance to get here. He didn't have to do that by any means. Very grateful cust More

by Emmies cruise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 17, 2018

Joe Lunghamer Chevrolet, INC. responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Shawn is a great asset and we're thankful to have him on our team. We appreciate your business! Regards, Joe Lunghamer Chevrolet Team

July 28, 2018

Dealership Rating
Employee Rating

Don't buy a used car here! Bought a 2010 Traverse with 104 thousand miles on it. Only had it for 27 days when the cadaladic converters went bad. They told me $3,200 to fix it. I More

by Pissedinwaterford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Joe Lunghamer, Dave Snelling , Randy Jordan

Aug 07, 2018

Joe Lunghamer Chevrolet, INC. responded

While understanding why the buyer is upset I think it is important to clarify the facts. The Traverse was one of our "AS-IS" vehicles. All customers are informed that these vehicles have no-warranty of any kind. Customers sign a full disclosure stating they understand the vehicle they are purchasing has "NO WARRANTY " of any kind. The Traverse unfortunately had a catalytic converter fail after purchase and delivery. The $3200 fix was two brand new GM converters. Because of the value of the Traverse we advised the buyer to not spend that kind of money on the Traverse. We gave a much cheaper alternative to the buyer and also suggested they she could go to a aftermarket muffler repair facility that would have a fix for significantly less money. The buyer explained to me that now she couldn't go camping now because of this and she didn't think her kids would understand. We offered help in explaining the "AS-IS" rules to anyone she wanted us to talk to. Our "AS-IS" vehicles provide an alternative for customers needing to buy a less expensive vehicle. The ability to offer vehicles at these prices restricts our reconditioning as to not increase the prices to high.

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