"Easy Buying Experience"
Sheila listened to what I needed and made an easy transaction. She helped me pick out the car that would suit me best. And made the whole experience very easy and quick. They also took extra time to show me all the electronics in the car- that I am still learning, but they will help me get there.
"Sheila is a great Client Advisor. "
- K Gautam
I recently purchased X3 and Sheila made the process very smooth. She was diligent in responding to my queries. I was very happy that I went through her.
Shelia was a great help! I have gotten my last 2 cars from her! She should of sold me a 340I the first time, because I love this xxxx new car!
"Used car purchase"
Purchased a used Cadillac ELR from Concord BMW and had a great experience. The service provided by the sales person, Sheila Lane, was refreshing. She was easy going, knowledgeable, and helped my decision making process go smoothly. We test drove a few cars, with no pressure from her and only open minded knowledge, thoughts, experience, and opinions that all helped while I worked toward making a decision. I would definitely recommend her and Concord BMW to anyone based on the experience I had.
"Great Experience - our first BMW! "
We just purchased our first BMW and we LOVE it! Shiela was awesome! She is knowledgeable, a great listener, cheerful and fun to be around. She helps you find just what you are looking for, without wasting your time. Doesn’t push you into something that want to begin with. Highly recommend choosing Shiela to help you with your BMW questiona/purchase.
- Mike and Lisa
Thank you Sheila for making our car buying experience so easy! You were patient, knowledgeable and so positive in helping us find the right car. There were a lot of factors to consider and you worked on each scenario with such ease. This was the smoothest transaction we have ever had and we appreciated the honesty and professionalism of Sheila, Rae and Alyce from start to finish!
"Great customer service!"
Thanks Sheila for making our 2018 X3 buying experience as stress-free as possible. This is our 5th BMW and we couldn't be happier!
"Great Experience - Certified Pre-Owned Purchase"
- Van A
I received excellent customer service while working with Sheila and Jackie. I was in the market for a Certified Pre-Owned car for my daughter. Started the process over the weekend with Sheila and based on my schedule and travel needed to come back on a day when Sheila was out. She put me in touch with Jackie. They worked as a team to put us in the right car to meet our needs. A pleasant buying experience. I would recommend this dealership and plan to use Sheila and Jackie for our next CPO purchase!
"Great buying experience"
Great experience working with Jackie and Sheila! They were both very friendly, patient, and helpful throughout the buying process. Both of them went the extra mile to make us feel welcome :) We went back and forth deciding between two cars here and ended up making the purchase a few days later. Happy buying experience, process was very pleasant, would highly recommend this dealership.
"Spontaneously Great Experience"
Decided one morning to take a look at used cars. After a foused online search, I noticed Concord BMW had a wide selection of used cars in my price range. Sheila Lane spent most of the day with me in Concord. She never tired of getting another set of keys and was a pleasure to work with in the purchase process. She found answers to all of my questions. I love my car more everyday.