Shekhar Gosai
Shekhar Gosai at Rick Hendrick Chrysler Dodge Jeep RAM Duluth
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Shekhar Gosai | Page 13

Service Advisor

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

2473 Pleasant Hill Rd
Duluth, GA 30096

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4.7
223 Reviews
4.7

223 Reviews

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223 Reviews of Shekhar Gosai

January 12, 2021

Dealership Rating
Employee Rating

I just want to say that the service department. Was not satisfying. The service advisors had customers waiting longer than I should have . service advisors was very rude and unpleasant. I wouldn't recommen More

by RAYNSeasIGHT9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Darrell Wilson, Lance Chapin, Aleshia Kincade, Matt Otis , Jeff Greer, Katey Sages

Jan 31, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

January 12, 2021

Dealership Rating
Employee Rating

Ms. Sharon Hester is awesome humble and patient and kind she made sure we left the car lot with a car of our choice. P More

by Jacqueline_hpkns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

It means the world to us that we were able to assist you in the purchase of your dream car!

January 06, 2021

Dealership Rating
Employee Rating

It was a tough situation since my car is deemed a lemon But great service, very professional, and great communication to make sure i was kept up to date. If i ever was to buy another Jeep after mine is su More

by cberg12345
Recommend Dealer
Yes
Jan 07, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

January 06, 2021

Dealership Rating
Employee Rating

Quick service and the agent was very kind, I have been a few times and the rep who helped me this time was by far the best. More

by mark.fawaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Darrell Wilson, Lance Chapin, Aleshia Kincade, Matt Otis , Jeff Greer, Katey Sages

Jan 07, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

January 04, 2021

Dealership Rating
Employee Rating

I like my experience with my first financed car , pretty good customer service , everything was excellent, nothing bad to say , just that everything was great! More

by Cristopher Beltran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

January 02, 2021

Dealership Rating
Employee Rating

I have been taking their experience technical advise for last 5years. I am always happy with their professional help. Erick was my advisor.He is New there but I am happy to get his help. Seems very professi More

by MOSTAFIZURKAHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Erick service department

Jan 07, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

December 31, 2020

Dealership Rating
Employee Rating

Professionalism At its finest 💯,mopar or no car, every time I come to this dealership is always fast services. I would definitely recommend this place! More

by CARLTON040283
Recommend Dealer
Yes

Other Employees Tagged: Lance Chapin , Don Forward

Sep 03, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

December 27, 2020

Dealership Rating
Employee Rating

I am very satisfied with your serviceAlways friendly I am very satisfied with your service Always friendly staff and In the attitude of doing the best for customers Thank you As long as I have the se More

by SJPARK0127
Customer Service
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Darrell Wilson, Lance Chapin, Omar Chabolla, Aleshia Kincade, Matt Otis , Jennifer Gomez, Jeff Greer, Katey Sages

Dec 28, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review! Welcome to the Hendrick family!

December 23, 2020

Dealership Rating
Employee Rating

The best place to go!! Great service great team and great staff. Very helpful with all my service needs! Glad I chose Hendrick for service More

by BOBBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Darrell Wilson, Lance Chapin, Aleshia Kincade, Matt Otis , Jeff Greer, Katey Sages

Dec 28, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key and luckily we have guys like that on our team to help! Thank you so much for the great review and we look forward to helping you out for the many years to come!

December 16, 2020

Dealership Rating
Employee Rating

Take to long just to change oil and rotate tires. I was almos 3 1/2 hours just for that . I do not know what the was doing in the back. I hava new car. More

by NINOG63.NG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Lance Chapin, Matt Otis , Katey Sages

Jan 01, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to upset you or make you feel that way! My name is Taylor Stewart and I'm the customer service director here. I would love the chance to help you with this issue and solve it in any way I can, you can contact me at 770-495-6100 or you can reach me on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon!

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