"Best car buying experience"
- Mike and Mary
This was the most enjoyable car buying experience we have ever had. Everyone was friendly and courteous, from the initial contact with Shelbie, working with Rick in sales, to discussing finance with Tim. Everyone acted like they appreciated our business and answered all questions.
Other Employees Tagged:
, Tim (finance)
"My amazing experience with Sanders Ford"
- Shannon Milian
I have to genuinely say that I had an amazing experience with Sanders Ford of Swansboro North Carolina. They went above and beyond to provide me with an amazing experience trying to find my way back to a Ford truck I was having issues with my Chevrolet not performing to my standards so I decided to go back to a ford. When we could not come to an agreement on the numbers the sales manager looked at all of the deals that were laid out before me 4 me to get out of the Chevrolet he was very straightforward and honest and told me that there was another deal on the table that was better that he was not going to be able to match and didn't want to see me go backwards or be upside down in a loan. By doing so that meant that I stayed in a Chevy but the sales department gained the utmost respect from me and I will definitely be purchasing a new Ford from Sanders Ford in the very near future. They were not so worried about making the sale as they were making sure that I was making a financially Sound Decision and also helped lay out a plan for me to get ahead of my loan so that I can affordably get back into a Ford that is true and genuine care for customer service and for the customers well being I don't know of another dealership around that offers that. So if you want to purchase a new Ford Sanders is definitely a place you should go see and give them a chance they are definitely on your side. Big shout out to Shelby O'Brien, Michael Rambone, Mykola Sywanyk
"Excellent customer service!!!"
- Jennifer Steele
In looking for a new vehicle I take many things into account safety rating, style, dependability, and comfort of the new vehicle. What matters to me most though is customer service and experience! You will recieve nothing but the best from Sanders Ford. Everyone there is exceptionally helpful from the service team, the sales personnel, and the finance team! They made my car buying experience so fast and friendly. When choosing my new vehicle I did not hesitate to purchase my new Ford Eacape from Sanders Ford they were so helpful in finding exactly what I wanted in a new car! Thank you so much!!!
"Best Experience "
The Team at Sanders Ford of Swansboro is the BEST I have met. I was so glad that I drove the two hours to get the truck. Greg D made us feel like we were family. Shelbie was awesome in getting me the info before we drove down. Mykola made the paperwork so easy. Everyone treated us with respect. Sanders Ford of Swansboro has earned a customer for life.
"Excellent Costumer Service."
I am very pleased with the costumer service I received in Sanders Ford. I have been car shopping for over a month and most of the places I went they try to shove a car not my through not listening for what I want or need it. Not Sanders Ford, Mr. Johnny did were not rushing me, and he also to time to find the best options the dealer had that would work for me. Also Mrs. Shelbie, whent above and beyond. I truly appreciate their charisma. If I could rate Shelbie higher then 5 stars I would.
Other Employees Tagged:
"AWESOME car buying experience!"
- Barbara B Hogan
In all of my 40 years of owning cars, this was the most amazingly fast, efficient, organinzed and, actially, enjoyable purchasing experience! EVERYONE was truly customer oriented! The staff truly went well above and beyond the average dealership. There was absolutely no way to have improved on the purchase process. How many times can ANY car purchaser honestly say that? Sanders Ford of Jacksonville has the best vehicles, the best prices AND the best staff that ensure the highest level of customer satisfaction.
Other Employees Tagged:
Art Hoyt, Jerry (the magician in the tower) and Pete (the young man that enjoyed my autograph so well).
"Honest and friendly!"
I was searching on the internet for sometime...was searching for something a little bigger and responsible priced. Shelbie O'Brien contacted me via text. She found me several vehicles i was interested in. She set me up with Greg Dawson. He contacted me and brought vehicles from Swansboro Ford to Sanders Ford in Jacksonville to make it more convenient for me. I just had foot surgery and wasnt moving around to swiftly. We met and hit it off immediately. Greg is so personable and friendly. He went out of his way to make the deal awesome for me. It went over budget a little but worth the while. He got me more money for my trade and made it an offer i cooldnt refuse. I got a great vehicle. A beautiful Ford explorer with all the room i needed. I love it. He was so awesome. Friendly and courteous like i knew him all my life. If your ever in need of a new or used car I highly recommend Greg Dawson at Swansboro Ford. Shelbie O'Brien is the sweetest, kindhearted person also. She went out of her way to make me happy and find the perfect vehicle to send me. We had a sick puppy at home we were also dealing with and she went above and beyond going out of her way and brought a basket full of puppy treats and goodies for him. I couldnt ask for two better people to assist me.
Sincerely, Deanna Blizzard
"down home friendly"
I was searching on the internet comparing 3 different vehicles looking to buy. Shelbie O'Brien , who is the internet gal reached out to me to answer any and all questions. She paired me up with Greg Dawson . My days were filled with appointments and such and I couldn't find the time to go out to look at vehicles or do a test drive. Greg brought one of the vehicles I was interested in to my home in Richlands so I could inspect and drive the vehicle between appointments. Greg was down home and friendly, knowledgeable and affable and we hit it off . He told me what he could do, what he would try to get done and what he thought he might be able to get done....all reasonable and truthful. I was impressed . I was also impressed with the used Ford Edge he brought out. It was awesome . I was busy so Greg took over handling all the minor details and getting a proposed deal put together. At the same time he kept in constant contact with me along with Shelbie apprising me of different vehicles and prices and such. Greg was fantastic...Shelbie is an awesome lady. I finally had a free day and went out to the dealership in Swansboro and it was a refreshing change from the pressurized atmosphere of the big stores. Laid back, friendly , easy to talk to everyone from the lot guy to the top guy. I had parameters and needs in the vehicle I wanted and they had found the perfect vehicle for me. It had everything I needed and then some. Priced a little higher than I was originally wanting to be at but, that seems to be the order of the day no matter what you are looking for anymore. I was treated with respect and made to feel like part of the dealership family. Greg was totally honest about everything and my respect grew....Shelbie was a hoot and really helped make the experience one of the best car buy ventures I ever had, the perfect fit was a new 2017 Ford Edge SEL and the back and forth working out a really good deal was kinda fun for the first time in my life. I got all the discounts and rebates and a little extra on my trade to sweeten the deal. I love my Edge, especially the heated seat that REALLY helps my back pain feel better. I would recommend that anyone wanting to have a good car buying experience to go see Greg at the Sanders Ford store in Swansboro . You won't regret it...I could have said regerts but I wasn't eating a Milky Way....LOL. ... and don't forget Shelbie O'Brien cuz she is a awesome and special lady.
"great people, great service"
i am 62 and have dealt with quite a few auto dealerships in my lifetime, would like to recommend this dealership for anyone in the market....just wonderful, down to earth people, no pressure to buy, will do all they can to make it happen...i am greatly impressed..you will not be disappointed with these people, i promise you....thank you people of sanders in swansboro,nc...keep up the good work...God bless...
I recently got stationed at Cherry Point, NC and was looking for a vehicle when I came across a nice car that I was interested in. I text Greg one of the sales specialist and he answered all my questions and was very flexible with my availability. I went there and was helped by Shelbie and Jack along with the rest of everyone at the dealership. I got a great loan and great affordable insurance rather than having to call around asking everyone dealing with outrageous prices. I was on the road that night and the whole process was simpler than I ever would have thought. Great dealership, and great people who made me feel comfortable and confident during the whole process.