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Sherry Keffer
Refer Me
153 Reviews
Dealership Experience
3 yrs, 9 mos
Industry Experience
3 yrs, 9 mos
Languages Spoken
English
153 Reviews
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153 Reviews of Sherry Keffer
February 06, 2024
Day 1 - I waited 20 minutes for a sales rep with multiple announcements, no one came over. I left a note and left. I was finally contacted 3 days later. Multiple emails and texts back and forth asking me to announcements, no one came over. I left a note and left. I was finally contacted 3 days later. Multiple emails and texts back and forth asking me to come in that day or next. Clearly they did not read what I sent explaining I was out of town. Must have been 10-12 trips back and forth with sales person on buy day to get paperwork correct. To buy a used car took 3 hours. I still don’t have a manual which was promised and have reminded multiple people to date. A very painful process to buy a used car!! More
by SSIMMO6021
Verified CustomerOther Employees Tagged: Michael Welch
Helpful 
February 05, 2024
The entire team was polite, helpful, and respectful of our needs. I look forward to working with them again in the future our needs. I look forward to working with them again in the future More
by JOE STEWART
Other Employees Tagged: Michael Welch, Jason Lamarre
February 04, 2024
This was my second purchase from Shottenkirk of Cartersville and I cannot imagine ever going anywhere else. We have already referred one customer and plan to send many more! Amazing team! Love my C Cartersville and I cannot imagine ever going anywhere else. We have already referred one customer and plan to send many more! Amazing team! Love my CRV so much!!! More
by TANGIGEORGE
Other Employees Tagged: Brittany Lewis, Terry Ford
February 03, 2024
Sherry and Micheal did an amazing job for my new car purchase! It was cold when I purchased the vehicle so didn't check for ac which later I found out was not working. When I took it back I was told by purchase! It was cold when I purchased the vehicle so didn't check for ac which later I found out was not working. When I took it back I was told by the service department manager they don't inspect the cars before handing off to the customer nor it is their responsibility to inspect new cars before selling them. Make sure you check each and every function of the car or bring a technician with you because shottenkirk honda does not have enough time to make sure your car coming from the factory is in a good condition. The issue was fixed under Honda warranty More
by AD
Other Employees Tagged: Michael Welch
January 20, 2024
I always feel comfortable coming to Shottenkirk Honda. They are very professional. This is my second time there and I will be back again! They are very professional. This is my second time there and I will be back again! More
by ELEONOR16
Other Employees Tagged: Kevin Dowdy
January 20, 2024
They are very kind and helpful when looking for a car. They were quick and helpful to fix my car after my used car I bought from them had a small issue. They were quick and helpful to fix my car after my used car I bought from them had a small issue. More
by Lily
Other Employees Tagged: Michael Welch, Johnathan Miller
January 13, 2024
It was a great experience. I would definitely recommend the dealership to others. The entire process was beyond smooth and timely! I would definitely recommend the dealership to others. The entire process was beyond smooth and timely! More
by TRA0216
Other Employees Tagged: Brittany Lewis
January 10, 2024
Very helpful. I enjoyed doing business with Sherry and Michael. They made buying my car a great experience. I enjoyed doing business with Sherry and Michael. They made buying my car a great experience. More
by JHOLLIS12
Other Employees Tagged: Michael Welch
January 05, 2024
Sherry was so wonderful and professional to work with. This is the best experience that I have had buying a car. This is the best experience that I have had buying a car. More
by Wanda Dawson
Other Employees Tagged: Michael Welch
January 04, 2024
We were supposed to work with Sherry, but she was out sick. We worked with Chandler, and it was a great experience! Sherry was great with the initial contact, and follow up too! The only less then ide sick. We worked with Chandler, and it was a great experience! Sherry was great with the initial contact, and follow up too! The only less then ideal part was waiting our turn (2 hours) to finalize things with Finance; but that was understandable as there was a decent amount of people waiting, and it was the end of the year. More
by JDURSO1
Other Employees Tagged: Michael Welch , Chandler McDurmon
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