Sonny Betancourt
Sales Associate
Banister Ford of Marlow Heights
5000 Auth Rd.
Marlow Heights, MD 20746
72 Reviews
Write a Review72 Reviews of Sonny Betancourt
April 05, 2024
Sonny is an excellent sales person. His wife was excellent too. Great job. Appreciate the way they explained everything and got my financing where I wanted it to be. They explained His wife was excellent too. Great job. Appreciate the way they explained everything and got my financing where I wanted it to be. They explained how the vehicle works. There was an issue with the vehicle and it was handled and resolved right away. More
Other Employees Tagged: Bobby Gray, Evelyn Betancourt
February 23, 2024
I love shopping for a vehicle from a Dealership where the sales staff aren’t pushy and pressuring the customers to make the sale. My husband and I have been looking for a F250 pick up truck for over a year. sales staff aren’t pushy and pressuring the customers to make the sale. My husband and I have been looking for a F250 pick up truck for over a year. The pandemic complicated our search as it was more important to find exactly what we wanted at the right price. Sonny Betancourt and his wife Evelyn Betancourt were always available to answer any questions that we had. When we found our perfect truck at Banister Ford the sale and delivery process was easy and the customer service was exceptional. I highly recommend Sonny and Banister Ford! More
Other Employees Tagged: Evelyn Betancourt
September 25, 2023
The very best employees because I brought my 1st car at Sturat Ford in Lanham MD and that why am back with Ford best customer service Sturat Ford in Lanham MD and that why am back with Ford best customer service More
Other Employees Tagged: Shanise Craft
August 01, 2023
There was a slight problem but Ms. Craft step in and resolved it. Thank you Ms. craft Craft step in and resolved it. Thank you Ms. craft More
Other Employees Tagged: Evelyn Betancourt, Sherrill Smith, Devron Stevenson, Shana Jefferson , Craig Contee
June 11, 2023
The help I received at this dealership was exceptional. Every sales associate and the general sales manager Ms.Shankar Craft was phenomenal, amazing energy, very patient, and super respectful. Will be comi Every sales associate and the general sales manager Ms.Shankar Craft was phenomenal, amazing energy, very patient, and super respectful. Will be coming back !!! More
Other Employees Tagged: Evelyn Betancourt, Sherrill Smith, Shanise Craft, Chin Anasoh
May 26, 2023
I had brought a couple of vehicles from you guys and the service was ok. service was ok. More
Other Employees Tagged: Evelyn Betancourt
May 14, 2023
Thanks to Carlos ,assistant manager Sharon and Sheryl ar Banister Ford top notch !! My best visit yet! Banister Ford top notch !! My best visit yet! More
Other Employees Tagged: Evelyn Betancourt, Sharon Wilson, Carlos Scott , Craig Contee, Sheryl gave me paperwork at end of service
May 13, 2023
I have been dealing with this location for about 30 years. Since Bannister has taken over I am overwhelmed with joy..The only reason I have stayed was because of Evellyn and Sonny, and now I have a fav years. Since Bannister has taken over I am overwhelmed with joy..The only reason I have stayed was because of Evellyn and Sonny, and now I have a favorite service tech Chris who is phenomenal. I had my car serviced recently for major issues and didn't have to lift a finger. Chris took care of everything. More
Other Employees Tagged: Evelyn Betancourt, Chris Oyedeji
May 05, 2023
Customer service needs improvement, more knowledgeable sales staff personnel who does better job at inspection sales staff personnel who does better job at inspection More
Other Employees Tagged: Evelyn Betancourt, Sherrill Smith, Devron Stevenson, Shana Jefferson , Craig Contee
April 25, 2023
the whole staff i deal with was very knowable. knew exactly what my extended warranty. the best thing I didn't have to wait all day to get my car service. knew exactly what my extended warranty. the best thing I didn't have to wait all day to get my car service. More
Other Employees Tagged: Carlos Scott