"Comfortable Atmosphere and Helpful Staff"
- Tyler Bowen
I went in with my Mom to look at trading in an old Toyota 4Runner and getting a nice used car for a reduced price. We quickly saw that the trade-in value would be lower than expected and as a result, our choices of used cars was limited. This looked like an unfortunate to the car-buying experience, but then Eric Peele, the representative who worked with us, pointed out that we can do a lease of a new car, and use the trade-in value of the 4Runner as a down payment. Eric was patient in going over the details of the lease and in pointing out the features of the different cars that we could lease. In the end, we chose to lease a new RAV4 LE, and it will end up being less money than buying a used car. I love the new car, and I would not have gotten into it without Eric's help. In addition to Eric, we also had great assistance from Bill DiChello in financing and Sophia Arnone. Thank you to all the staff for making the car-buying experience less stressful (and cheaper!) than it otherwise could have been. I highly recommend anyone with a Toyota or thinking about buying a Toyota to go here.
"Awesome dealership "
- Connie Bowen
I had a great experience. Our sales person Eric Peele helped me find the perfect vehicle for my son. I highly recommend Eric Peele! Sophia is awesome in internet sales. Also Bill the Financial Manager made the financing fast and easy. This is a honest and fair dealership. Great experience!
"Out of Town Buyer"
Steve was very helpful for making a purchase across the country. He drove my car to a 3rd party inspection and was able to help me work out transportation with a company that I chose. He was very communicative and helped me see the whole process through! Would definitely recommend working with Steve and the rest of the Toyota of Wallingford team. Thanks again guys!
"And then we met Fred..."
Fred was knowledgeable and treated us with respect. He was patient, earnest, and made commitments to put the customer first during the process. His sense of humor and light touch made the experience worthwhile; he allowed us room to breathe but made certain we were attended to at all times. He made sure we were comfortable in the car we chose and did not second guess our decisions. A wonderful ambassador for the Toyota brand, willing to go great lengths to make the right fit for customers. We will happily return in a couple of years to purchase another vehicle as long as people like Fred are valued by your dealership and the mothership. He was of great value to us in making our first of many financial commitments to come.
Honorable mentions for Sophia, who convinced us to drive our jalopy for a trade and Suhail, who was more than fair with our monthly payment.
Thanks again for everything, glad we drove out to see you guys.