"New car purchase"
Nettie is a joy to work with...no high pressure! Congenial and extremely helpful and accommodating. We definitely would recommend her to an interested buyer!!
"Not to be trusted"
I would be very careful in dealing with RLT. We bought a car and got in it to drive it off the lot and it wouldn't start. Battery was completely corroded. They had promised that the inspection was done. No way it could've been done or they were trying to get away with not fixing it. We were told multiple times to "just trust us", which clearly we found out the hard way we shouldn't have done. Their solution---they'd do us a favor and give us a new battery, as if the car could be driven off the lot without one. I think they were considering charging us for one. If you've had a good experience with them then I would say that you, and they, got lucky. There are many other respectable places to buy a Toyota, save yourself the headache, and go to one of them instead!
11/20/2018 Update-- Their response is so silly. They would like to hear more about it. I'd like them to reply with what they would actually do if I told them more about my experience. Would they actually start inspecting cars as they have promised that they already do? What would change? Please RLT, make a comment on this review that is not a bunch of digital marketing BS. What action will you take?
"Excellelnt experience with sales person Lou Schutz"
A few months ago I stopped in a chatted with Lou about what I needed. Specifically, a Highlander with a trailer hitch. He kept an eye out for me and kept sending emails about various promotions and deals. Finally there was a good sale to clear out the 2018s. He found what I needed at another dealer and had it brought over to Luther Toyota. Now I'm driving it. Very satisfied.
"Absolutely Wonderful! "
Nettie, Stacey and everyone were so amazing! So helpful, so friendly! They went above and beyond to make sure I got exactly what I was looking for. I will definitely work with Nettie and Stacey again! Thank you to everyone for being so wonderful!
"New vehicle purchase"
Very fair, efficient, well informed. Everyone was very helpful and responsive. Chris Fox was excellent. Did not feel like we needed to negotiate like in the old days. Sensed genuine attemp to create a fair deal...benefit of the Internet I guess.
"Excellent help for Prius purchase"
Learned a lot about making the right choice for us in both the proper model and the features that we wanted. Knowledgeable sales person with great interpersonal skills and good help from the finance person also.
"Good initial experience"
- green dragon
Both Nettie Jubie, the salesperson, and Stacey Rydman, the finance person, were friendly, efficienct, and knowledgeable. I have only had the vehicle for a few days so cannot comment on any other aspects of this dealership.
"Very quick and knowledgeable "
Michael helped assist in purchasing my truck and did a tremendous job with the finance team. He was very friendly and knowledgeable about his industry. I would definitely recommend Mike and will go to him again moving forward.
"Who loves ya, baby"
I purchased a 2018 RAV4 SE from Nettie at Rudy Luther late last year. I decided I wanted to get back into a hybrid and settled on the RAV4 Limited Hybrid. Nettie is our go to salesperson and she made it happen. Found the exact car I was looking for. Have recommended Nettie to several people, all of whom ended buying from her. Takes care you from start to finish. Stacey had everything ready for us to sign when we arrived which really sped things up.
"Excellent dealership, great friendly, knowledgeable staff !"
Boris Sonkin one of the best sales person in the world !
He is very professional, friendly and knowledgeable.
I will recommend this dealership to all my friends.
Thanks a lot !!!