Stacy Hernandez
Stacy Hernandez at Andrew Toyota
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Stacy Hernandez

Service Customer Care Specialist

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.9
81 Reviews
4.9

81 Reviews

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81 Reviews of Stacy Hernandez

January 16, 2024

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The service was excellent. Very compliments and very good facilities. Good guarantee. I recommend them More

by Hector Gutierrez
Service Price Transparency
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Recommend Dealer
Yes
Jan 17, 2024

Andrew Toyota responded

Thank you for your positive feedback! We're thrilled to hear that you experienced excellent service at Andrew Toyota, and we appreciate your compliments on our facilities and guarantee. If you have any more automotive needs or questions, feel free to reach out. We look forward to serving you again.

January 16, 2024

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I am very much appreciated for the entired workers in maintenance specially Zee. I couldn’t forget when I need help about my tire has nail on my tire and I don’t know where to ask when I called Zee answe More

by Geramay
Service Price Transparency
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Recommend Dealer
Yes
Jan 17, 2024

Andrew Toyota responded

Thank you for your heartfelt feedback! We're glad to hear that Zee and the entire maintenance team at Andrew Toyota were there to assist you. If you have any more automotive needs or questions, feel free to reach out. We're always here to help, and we look forward to serving you again.

January 16, 2024

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Great experience. Fast and friendly service. Good snacks, coffee and soda in the waiting area. More

by sm5667
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Recommend Dealer
Yes
Jan 17, 2024

Andrew Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with fast and friendly service at Andrew Toyota. If you have any more automotive needs or questions, feel free to reach out. We appreciate your comments and look forward to serving you again.

January 06, 2024

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So happy they were able to get me in asap for a no start issue. Very prompt and professional! More

by Shernan7
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Recommend Dealer
Yes
Jan 07, 2024

Andrew Toyota responded

Thank you for your feedback! We're pleased to hear that we could assist you with the no-start issue at Andrew Toyota. Your satisfaction is our priority, and we appreciate your kind words about our prompt and professional service. If you have any more comments or if there's anything else we can assist you with, feel free to reach out.

November 09, 2023

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The Service Department and their staff are always stellar!, keep the patron aprised of alld evelopments and costs! More

by LOUISW
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Recommend Dealer
Yes
Nov 09, 2023

Andrew Toyota responded

Thank you for your wonderful feedback regarding our Service Department at Andrew Toyota! We're delighted to hear that our team has consistently provided stellar service. Keeping you informed of all developments and costs is crucial, and we're glad to know that you appreciate our efforts. If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. We value your continued trust and look forward to serving you again. Best regards, Your Andrew Toyota Team

October 11, 2023

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It was a great experience. I would recommend it to anyone. Fast and reliable. Very satisfied! More

by robertpd59
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Recommend Dealer
Yes

Other Employees Tagged: A Few Of Our Toyota Certified Techs, Cody Wagner , Najwa Muna

Oct 18, 2023

Andrew Toyota responded

Hi Robert, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us and that you were satisfied with our fast and reliable service. We appreciate your recommendation and look forward to serving you again in the future. If you need anything else, please don't hesitate to reach out.

October 02, 2023

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Efficient processing, friendly shuttle driver, went above/beyond on service….even helped buff out a scratch on my way out. More

by ncostello0
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Recommend Dealer
Yes
Oct 03, 2023

Andrew Toyota responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our service efficient and our shuttle driver friendly. Going above and beyond for our customers is what we aim for, and we're glad to have been able to assist with buffing out the scratch. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We appreciate your business! Best Regards, Your Team at Andrew Toyota

Oct 03, 2023

Andrew Toyota responded

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September 18, 2023

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I appreciate You do very great jobs to take care costumer keep working hard for your More

by eher342
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Recommend Dealer
Yes
Sep 26, 2023

Andrew Toyota responded

Thank you for your kind words and appreciation! We're dedicated to providing excellent service and will continue working hard to take care of our valued customers like you. If you ever need any assistance or have more feedback in the future, please feel free to reach out. We're here to help! Best Regards, Your Team at Andrew Toyota

August 04, 2023

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My favorite dealership I have spent years with this location! I wouldn’t change anything Toyota is my favorite brand. I will recommend everyone and anyone to join my journey of success. More

by CORANDAJOHNSON
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Recommend Dealer
Yes

July 25, 2023

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Service department does an excellent job getting you in and out for oil changes, and maintenance. More

by Tete
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Recommend Dealer
Yes
Jul 25, 2023

Andrew Toyota responded

Hello, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

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