Stanley Han
Stanley Han at Norm Reeves Honda Superstore Cerritos

Stanley Han

Sales Consultant

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.5
25 Reviews
4.5

25 Reviews

Write a Review

25 Reviews of Stanley Han

October 10, 2024

Dealership Rating
Employee Rating

Had a good experience with the staff and love my new Honda hybrid CRV sport More

by roni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devon Fields

September 30, 2024

Dealership Rating
Employee Rating

The car salesman that I worked with was nice and friendly BUT he had broken English I can barely understand what he was saying I had to ask him to keep repeating his words several times which was a little More

by clarissa lucero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 30, 2024

Norm Reeves Honda Superstore Cerritos responded

Hi, Clarissa. We're sorry to hear about your recent experience at our dealership and would like to learn more about it. At a time that works for you, please contact us so that we can discuss it further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 30, 2024

Dealership Rating
Employee Rating

Exceptional customer service. From first contact to vehicle delivery, the process was fast and uncomplicated. I am very satisfied with my purchase and will definitely come back in More

by Gerardo Trujillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so happy you had a 5-star experience! Let us know when you're ready for your next visit.

September 24, 2024

Dealership Rating
Employee Rating

Devon was fantastic and very helpful. He worked with us and it felt like I knew him for years. More

by Baddie D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devon Fields, Alex Atienzo

Sep 24, 2024

Norm Reeves Honda Superstore Cerritos responded

Your great review brightened our day! Let us know if you need anything at all.

September 17, 2024

Dealership Rating
Employee Rating

Indifference and inconsiderate of peoples time and concerns. Lack of communication. Would not recommend this service center. More

by Lucaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 17, 2024

Norm Reeves Honda Superstore Cerritos responded

We are concerned by your feedback as it doesn't sound like the type of service we strive for. Please contact us at a time that works for you so that we can learn about your experience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 02, 2024

Dealership Rating
Employee Rating

Very professional sales team, good financial options, car is great, was hard to find model, and I can confidently recommend this dealership More

by mcintyrere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mazen Abdeh , George in finance

Sep 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing review! We’re thrilled you had a 5-star experience and hope to see you again soon.

August 26, 2024

Dealership Rating
Employee Rating

Great Experience No pressure. We were able to find the car and color we wanted. More

by dgp01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Villanueva

Aug 26, 2024

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means a lot to us! We're always here to provide top-notch service, so feel free to stop by anytime.

August 20, 2024

Dealership Rating
Employee Rating

Came off as Rude but just inexperienced , maybe he still in training he will learn More

by kingray1@att.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Hello, we're disappointed that you did not have a positive experience. We'd like to learn more so we can make sure your next visit is a 5-star one! Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 17, 2024

Dealership Rating
Employee Rating

Bad customer service never replace my fog light and don’t return call shame you More

by martin1953chevy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Harris

Aug 19, 2024

Norm Reeves Honda Superstore Cerritos responded

We understand that your time is valuable, and we are saddened to see you did not receive the excellent service we strive for. Please reach out to us at your earliest convenience so that we may discuss your recent visit further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 06, 2024

Dealership Rating
Employee Rating

Great, thorough service, reasonable pricing. Shopping mall shuttle is a big plus. "Wasted" a little money, but helped to kill time. More

by wxlyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review! We're glad to hear our service team lived up to your expectations. Let us know if there is anything else you need!

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