Stanley Simpson | Page 2

Stan the Man was very attentive to what we were looking for and explained all options clearly. We are very happy with our purchase of our Ram 1500. When the truck was brought to the dealership lot detailed for and explained all options clearly. We are very happy with our purchase of our Ram 1500. When the truck was brought to the dealership lot detailed and ready to go I noticed the floor mats were not what i expected. Stan noticed my reaction and when i asked if we could trade them out for the carpet mats he said he would take care of it. We had to leave the truck overnight because my wife could not drive herself home due to medical reasons so when I went to pick it up the next day Stan had switched out the mats and I was ready to go. That's what I call EXCELLENT customer service. Stan has made me a lifetime Elk Grove Dodge Chrysler customer. More

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Thanks for every thing he was amazing was very help full. He helped me out on every thing I needed I would recommend them every time thanks He helped me out on every thing I needed I would recommend them every time thanks More

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Good customer service. Stanley was easy to work with. Answered all our questions. Great communication skills. Gave us a good deal on both trucks. Will definitely go back. Answered all our questions. Great communication skills. Gave us a good deal on both trucks. Will definitely go back. More

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Was very nice and helpful. Got me the car i wanted at a good deal. Also, very enthusiastic. Showed me the car and encouraged me to call with any questions. good deal. Also, very enthusiastic. Showed me the car and encouraged me to call with any questions. More

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Falsely informed In late January of this year me and my fiancé were in the looks for a new vehicle because our previous vehicle went through the lemon law process. Our In late January of this year me and my fiancé were in the looks for a new vehicle because our previous vehicle went through the lemon law process. Our hopes were high, we found the car he wanted which was the 2018 Dodge Charger scatpak which was great. We sit down and they tell us In order for us to get approved the company that would finance us said we need to have clear bra on the vehicle as well as ding dent coverage “to make sure we protect our investment” and Stanley Simpson also known as “the man” and cowboy informed us that the ding and dent coverage comes with protection for the tires/wheels, replacement of key, dents and dings to the vehicle however that was incorrect. I called today to get my clear bra replaced and my wheel replaced because it has some scratches and I was informed that there were two different ding and dent coverages however we don’t have the one that covers our wheels. So I get on the phone with Stanley and he acknowledged that he stated that he said we had the ding and dents that covered everything however “that didn’t fall through” and that it was disclosed when we signed which is inaccurate. We were never informed that there were two different types of dings and dents. It was explained to us as if it was one thing I am very upset and I feel lied to so they could have an extra come up on a deal. Never coming here again More

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Stanley was great!! Stanley was great he was very nice and professional and he had a lot of patience with us. He made sure we were happy with our choice. He was great com Stanley was great he was very nice and professional and he had a lot of patience with us. He made sure we were happy with our choice. He was great company when we had to wait during the process and also thank you to his manager (I believe his name was gordon) for being very helpful and explaining everything to us making sure we understood the process. We appreciate it! More

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lasher is on Top Of there Game Stanley, Thanks again for coming in on your day off it show the commitment you guys have towards customer service and loyalty we look forward to s Stanley, Thanks again for coming in on your day off it show the commitment you guys have towards customer service and loyalty we look forward to seeing you guys in the future More

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Stan is my man of the year. New car whole process 4 hours. Stan was Wonderful. He was knowledgeable, courteous, down right friendly on a VERY busy Sunday afternoon . I came for a Jeep Patriot along with 60 to Stan was Wonderful. He was knowledgeable, courteous, down right friendly on a VERY busy Sunday afternoon . I came for a Jeep Patriot along with 60 to 70 other people, to say the least busy and people everywhere . Stan ,smiling warmly greeted me and asked if I needed help. He showed me colors picked my color , took a test drive, loved the Jeep Patriot. Next just the paper work which Stan sailed through . I was done keys in hand full tank of gas in 4 hours. Best experience EVER More

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The only place to go They pull all the stops to get you what you want and need.with knowledgeable sales people and I've only known of happy customers that talk about this They pull all the stops to get you what you want and need.with knowledgeable sales people and I've only known of happy customers that talk about this dealership More

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Excellent Dealership Recently purchased a Jeep at Elk Grove Dodge-Jeep, I had visited the dealership several times prior to the purchase to test drive & discuss purchase o Recently purchased a Jeep at Elk Grove Dodge-Jeep, I had visited the dealership several times prior to the purchase to test drive & discuss purchase options. When I arrived at the dealership to purchase the Jeep the sales staff never tried to up-sell me, I knew what I wanted and they helped me find the color with all the options I wanted. I already had my financing arranged so it was just a matter of making sure I maximized any vehicle discounts available. More

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