Stephanie O'Neal
Stephanie O'Neal at Baker Nissan

Stephanie O'Neal

Collision Center Estimator

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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11 Reviews
not yet
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11 Reviews

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11 Reviews of Stephanie O'Neal

November 29, 2023

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Employee Rating

Courteous and communicated to me the estimate, repair timeline and process. No one wants to have to repair their car but they made the process painless. More

by cindi.sedberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edenilson Guerrero

Dec 01, 2023

Baker Nissan responded

Cindi.sedberry, thank you for your kind review; we are happy to pass along your comments to the team here at Baker Nissan North!

November 13, 2023

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Employee Rating

Honest and helpful people and always give the update all the time and keep me informed about the progress of work. More

by Patelc22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vickie Starnes , Luis Castillo, Gabriel, Alex

Nov 15, 2023

Baker Nissan responded

Patelc22, we really appreciate your feedback!

May 01, 2022

Dealership Rating
Employee Rating

She took good care of me. Communication was greatly. I didn’t have no problems with my vehicle when I got it back. More

by achristopher1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 04, 2022

Baker Nissan responded

We appreciate your positive review about your recent experience with us!

February 01, 2022

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Employee Rating

From the moment they received my car I was always informed of the process and it was taken care of in a timely manner. More

by skennedy1112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vickie Starnes , Adriene Bodin

Feb 06, 2022

Baker Nissan responded

Skennedy1112, we're happy you found our staff to be so supportive during your experience here at Baker Nissan North. Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 26, 2021

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I have purchased 8 Nissan vehicles in my lifetime 4 from Baker. I bring all of my vehicles to Baker Nissan for services and parts because they know my name, and they are always professional and I never feel More

by GSUTIGERS6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kene Abiakam , Shaun Hazeley

Dec 27, 2021

Baker Nissan responded

Gsutigers6, we are glad we could help!

October 27, 2021

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Employee Rating

Mrs. Stephanie and the Collison Dept. did a Great Job!!! She insisted that the insurance company repair my 10 week old 2021 Murano to New Car status and look. It may have taken a few days extra, BUT It's be More

by JayMac Murano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marquess Smith

Oct 27, 2021

JayMac Murano responded

Yes

December 09, 2020

Dealership Rating
Employee Rating

Baker painted new side mirror 3 times. 1st time poor quality. 2nd time wrong paint color. 3rd time right color. Very poor customer service overall. More

by Whit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Adriene Bodin

Dec 28, 2020

Baker Nissan responded

Hi Whit, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (281) 890-5656 to discuss this further.

Dec 28, 2020

Baker Nissan responded

Hi Whit, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (281) 890-5656 to discuss this further.

July 12, 2017

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Employee Rating

Great Service I had a great experience with the body shop. Stephanie has a great personality and excellent customer service skills. Look forward to doing business More

by Molly2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 11, 2017

Dealership Rating

Friendly I took my car to get work on and the final result was awsome,,the paint job and the body repairs were satisfying thanks a lot for the help! More

by Aleks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 11, 2017

Dealership Rating

Body shop I took my car to their collision center, got right in a rental and was on my way. When they were done my car looked better than when I dropped it off. More

by NizmOH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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