"Easy buying experience "
Konstantine was awesome! Had some questions due to a discharged bankruptcy 2 years ago. The sales and finance team got me in a 2014 legacy with a decent APR. Everything was great! Thanks again Konstantine!
"2nd purchase from Heritage VW"
This is our 2nd VW from Heritage, this one after turning in our TDI. Exceptional service both times, and both times had the used/certified car to fit me. Aleksey was friendly & professional and had a couple of cars we wanted to see ready to go quickly. Then he opened up one we hadn’t planned on. Plenty of legwork on his part, and he explained everything clearly during the paperwork phase.
Milton in financing is terrific too, helped work out a suitable service package and put everything together quickly. Stephen Brown on the internet side got us all together, and Mitch Giller coordinated our TDI turn-in very nicely. Can’t say enough about the team at Heritage.
"Excellent car buying experience."
Jon Waugh at Heritage Volkswagen Subaru was excellent. He is very professional and quite personable. He made the car buying experience very positive and seamless. The dealership staff and management was very courteous and professional as well. I highly recommend giving Jon Waugh at Heritage Owings Mills a visit during your car search. Thanks Jon.
- Leo’s Rule
I’ve been sold vehicles before,but, never given the amount of time and consideration by a salesman with the knowledge of product like this young man had. Jon Waugh is a salesman with knowledge of his product and it’s pros and cons and isn’t going to sell you what you’re not looking for or something he himself wouldn’t be comfortable driving. After delivery he helped me with a few things that I needed that were minor but major to me without blowing smoke in my face . I would definitely send my family and friends to see him and plan on getting my next vehicle here in 3 years.
"Very Professional Engagement"
- Matt B.
I did not end up buying a car from Heritage because it was too far from my home up in Delaware, but I did want to post that I was treated very professionally by Stephen Brown, the Internet sales specialist. I was looking to source a Touareg TDI, now back on the market, and Steve was very helpful and very responsive. It was obvious he cares about cars which is important to a car nut like me. I appreciated his professionalism, and would do business with them if they were closer. If you see an online car opportunity with Heritage, Steve will help you out.