They were pleasant, knew what they were talking about. They worked to make my request a reality. After I bought they helped me with any questions I had.
"Exceptional Service "
I just purchased a toyota iA threw your dealership and have to say that Rodney was my sales person and i couldnt have asked for a better point of contact. I walked in with my mind set and told him what I needed to happened and he did just that "He made it happen". Finance rep Bogdan was another critical part of this purchase and why I will refer my friend and family to Delray Toyota. Overall the experience was stress free for me but not so much on them but I was impressed and very grateful for all efforts to make my purchase very fun.
- Glenda Hamilton
Everyone I dealt with from the Receptionist,Stephen, Pierre,Richard and the young man who helped. Me with it my insurance, I m sorry I can't remember his name he has dark hair.
Other Employees Tagged:
, Pierre He was and is an exceptional Salesman he went above and beyond Thank you again Peirre
"Outstanding experience buying a car - best ever!"
From the time I first contacted Stephen until Majed saw me drive home in my new car, my experience at Delray Toyota was better than excellent - it was phenomenal. Stephen and Majed were both very professional and easy to work with - they gave me a great price, and treated me with respect during the entire process. This was the first time I had ever contacted or been into Delray Toyota, and I must say it was a great experience! These two salesmen made it quick, easy, very pleasant, and a truly exceptional experience. Even those who helped with the finance (Michael) and the others I met at the dealership were all very professional. I definitely recommend Stephen, Majed, and Delray Toyota.
"I found a white 2011 Toyota Tundra Crew Max truck for..."
I found a white 2011 Toyota Tundra Crew Max truck for sale on the Ed Morse Delray Toyota website. The price for the truck (on the Ed Morse Delray Toyota website) I was interested in was listed for $26,037. I called ahead to let the dealership know I was driving down from over 70+ miles away to see the truck because I was interested in it.
After driving about an hour and a half south of where I live I arrived at the dealership. When I arrived I made contact with the Internet Sales person I had spoke to on the phone. He quickly passed me off to another sales associate and then disappeared. I told the sales associate who was helping me what truck I was interested in and he attempted to locate the truck on the dealership lot.
After about 15 minutes the sales associate located the truck which was being worked on in the Service Department. He took me via golf cart to see the truck which was on a lift up in the air with all four wheels off of it. Why the dealership sent the truck back to the Service Department when they knew I was driving down to see it is beyond me.
After seeing the exterior of the truck on the lift the sales associate took me to his office where we spoke briefly about the vehicle I wanted to trade in (an excellent condition inside and out fully loaded 2006 Mazda 6i Grand Touring Edition Sedan with 61k miles.) My Mazda has a clean Car Fax Report and is fully loaded with every option possible. Kelly Blue Book "TRADE-IN VALUE" showed my Mazda was worth $7,500.00.
After the dealership valued my vehicle they told me my Mazda's trade-in value was only $3,000.00. Then they proceeded to tell me there was a mistake in the online price of the truck on their website. They stated the truck was actually $29,037 and not $26,037. I offered to trade my Mazda along with a cashier's check already made out to their dealership for $18,000.00 and they said what I was willing to offer and what they wanted for their truck was not even close.
The Kelly Blue Book "TRADE-IN VALUE" of my vehicle is $7,500.00 + the $18,000.00 cashier's check made my offer a reasonable one. If you do the math I was offering them $25,500.00 for a truck they had listed on their site for $26,037. They wouldn't budge $463.00 to make a deal.
They LOW BALLED my trade-in and JACKED UP THE PRICE of the truck $3,000.00 after I had driven an hour and a half one way to come and see a truck that.... I NEVER EVEN GOT TO SEE because it was back in the Service Department the entire time.
The sales associate who assisted me was nice. I don't have anything to say about the online sales associate who I spoke with over the phone prior to driving down to the dealership because he passed me off to the other sales associate before I even knew what happen.
If you are looking for a Toyota ***DO NOT WASTE YOUR TIME*** going to this dealership! Pick another Toyota dealership and go there instead. To Whom It May Concern ... Best of luck and I hope this review will help you in choosing the right dealership for the purchase of your next vehicle.