Love this place! Great service, facility and selection. We met so many people during our time I couldn't believe the attention and so genuine. I have also used the maintenance dept which was timely and helpful. I like that I can watch while they are working too:)
"Highly recommended! Great Experience!"
Ben and Stephen were awesome to work with! Any questions I had they answered for me . Overall, my experience was easy, quick and painless. Thank you!
The entire process at BIG was great. I found a car online and Leonor was quick to respond and get me the information I needed as well as set up an appointment for me. Our Salesman, Stephen was thorough through the entire practice, but never pushy and made the process quick and easy. He made the deal happen for us. We had a wonderful experience and will refer many to Stephen. Our financing with Dan was great as well. He was very knowledgeable and got us in and out. It was a wonderful experience--will definitely be back!
"Very friendly staff "
Amazing staff! Everyone was very friendly and helpful. All the salesman mafe us feel very welcome. It was a very pleasant experience. Highly recommend this place! :)
My dad and I recently purchased a 2016 jeep patriot from tbe michigan city, indiana lot. Burke was our salesman. He was great. Answered all our questions and when I had to go back for an owners manual and a floor mat that was missing, he took quick care of me....need some new wheels??? See Burke st michigan city jeep!!
"Easy auto purchase"
I received friendly, reliable and honest service and assistance purchasing my new Jeep. The team made my purchase quick and easy at a good price.
"Simple and honest"
Buying a new car can be stressful, time consuming and just plain aggravating. Bill, Josh and Steven at Big Chrysler made this experience for my family far from stressful. From the very first time I spoke to Bill until the moment he handed us the keys he was there for us! Every question answered. He cared about the needs of our family and what vehicle would best he suited for us. He and his team of finance guys worked tirelessly to get us the best deal possible even when it seemed nothing could possibly work out. He got us into an almost brand new car! His efforts along with the finance team will never be forgotten. It wasn’t about what car HE thought we would like, he came to us with options and asked what vehicle we would like to see. And made sure we got into the vehicle we chose. The compassion and dedication from these guys is nothing like I’ve ever seen before in the auto dealer world. There was never a time the whole purchasing process that I felt pressured or like we were just a number. My family mattered to these guys. We even got an extended warranty, tank of gas and Bill even programmed our favorite XM stations into the stereo before we picked the car up. If anyone needs help getting into a newer, nicer vehicle. Please do yourself a favor and head over to Big Bill in Michigan City!!! I promise you won’t be disappointed!!
" Excellent Service "
It’s been a stressful journey trying to get a car within my circumstances. But as soon as I walked into this dealership they were determined to make sure I walked out there with the car I wanted, and they did just that. everyone was very nice and helpful and I would recommend them to anyone!
"Ram Rebel purchase. "
Smoothest new car transaction I have ever experienced. Stephen & Burke were awesome. Customer service was second to none. Extremely happy and found a dealership I hope to have a long term relationship with.
- Btr krystal
Everyone was nice and able to help us get the car we needed. They were patient and helped us understand everything about our car and its benefits.