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Longo Lexus

El Monte, CA

4.9
1,699 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,699 Reviews of Longo Lexus

April 23, 2024

We received excellent service. Dixon was very knowledgeable about the vehicles, very efficient in getting us into the pre-owned models we were interested in. There was an excellent More

by AndreaCT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dixon Pai
Apr 23, 2024 -

Longo Lexus responded

Thank you Andrea and family for visiting our sales division @ Longo Lexus and we're so delighted knowing of the caring attention Dixon and the sales team provided. Please enjoy what you drive and call us if you need us

April 21, 2024

Longo and Beau Ly were both very concerned about trying to find the cause of the extended cranking we are experiencing when trying to start our GX460. It is an intermittent problem which probably makes it More

by h2otester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Apr 22, 2024 -

Longo Lexus responded

Please keep us posted when and if this matter arises again and thank you for your kindness & trust with Longo Lexus service.

April 21, 2024

Jim Palmer is very dependable, fair, honest, communication is great Always makes us aware of all discounts which is appreciated. More

by estrada6372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Apr 22, 2024 -

Longo Lexus responded

Thank you for sharing your service visit online @ Longo Lexus and we're humbled to have earned your trust.

April 20, 2024

Amazing service since the moment I walked in , I was very lucky to be greeted and helped throughout the process by Chris Tenorio very attentive sales consultan , everything went smooth and became a great exp More

by zambrano_rzg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tenorio
Apr 22, 2024 -

Longo Lexus responded

Zambrano - Thank you for the great review! We’re thrilled to read that you had such a successful experience working with Chris. We appreciate your support and hope to see you again at Longo Lexus! Enjoy what you drive

April 20, 2024

Excelent Dealership! Customer Service and caring for their clients, specially Frank Larusso! He is amazing and such a good person! More

by Diego Weinsetel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Apr 22, 2024 -

Longo Lexus responded

We're humbled to serve you Diego @ Longo Lexus Svc Dept. Hurry back

April 18, 2024

Very friendly and helpful as soon as we walked in! Jose was my salesman and he had a great attitude throughout the whole process. He answered all my questions and went above and beyond to make my expe More

by Evon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Apr 18, 2024 -

Longo Lexus responded

We're so happy you came to Longo Lexus and even more delighted knowing Jose and the sales team exceeded your expectations. Enjoy Evon.

April 17, 2024

Good Morning Thank You for the Loaner car The Excellent Services Having Lexus for Almost 12 years And It Happy to coming back as Always Sincerely WM More

by wang2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Apr 17, 2024 -

Longo Lexus responded

Here's to 12+++ more years with Longo Lexus - We're humbled to serve you

April 16, 2024

Professional team. Quick response. Very helpful and informative. The sales and finance person are very knowledgeable and professional . Highly recommended. More

by pptong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rony Parada, Gabriel Morones
Apr 17, 2024 -

Longo Lexus responded

Thank you for being the most important part of our business. We're honored to serve you - Team Longo

April 15, 2024

Longo Lexus is without a doubt one of the best dealers in California. Here we, as a buyer, were given the widest choice of exactly the Lexus model we dreamed of. Communication with the staff left the most pl More

by e69vladimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hieu Le, Edgar Anzaldo, Dixon Pai
Apr 15, 2024 -

Longo Lexus responded

You've certainly named off a few of our rockstars @ Longo Lexus - Hieu, Edgar and Dixon and we cannot wait to share this wonderful posting with all of them. It's going to make their day. Thank you!

April 15, 2024

Great effective, efficient, and friendly service. They complete what is needed to be done on the car and don’t attempt to do anything that is truly not needed. More

by ddigrazia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, David Parada
Apr 15, 2024 -

Longo Lexus responded

We're humbled to know of the trust you have in our company (Longo Lexus) and team (Jim & David). Make it a great day

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