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Steve Ball
Steve Ball, Service Consultant, Germain Volkswagen of Ann Arbor
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Steve Ball

Service Consultant

Germain Volkswagen of Ann Arbor

2565 South State St.
Ann Arbor, MI 48104

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Dealership Experience

1 yr, 9 mos

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3 Reviews of Steve Ball

December 16, 2018

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"Excellent service ! "

- Mneuburger

We’ve always and continue to be extremely satisfied with the service provided by Martin and the service department at Germain VW. I highly recommend Gemain VW to friends and family!

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Yes

Other Employees Tagged: Martin Ball, Braden Cytlak

Dec 17, 2018

Germain Volkswagen of Ann Arbor responded

Thank you for letting us know about your continued satisfaction with the service you are receiving from Martin. We are honored that you have chosen Germain Volkswagon of Ann Arbor for your automotive needs. Best Regards, JP Lammers General Manager

December 07, 2018

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"Top Notch "

- Ttone74

I have been taking all of my cars to Germain VW and Audi for the last couple years and have nothing but good things to say! Marty is on top of the ball, and always looking to help you get your car serviced and back on the road. I recommend him to everyone! The entire staff is great!

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Recommend Dealer
Yes

Other Employees Tagged: Martin Ball, Braden Cytlak

Dec 10, 2018

Germain Volkswagen of Ann Arbor responded

Thank you for taking the time to leave us such wonderful feedback about Marty and our team. We look forward to continuing to provide you with the quality service you deserve as a Germain customer. Best Regards, JP Lammers General Manager

October 03, 2018

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"Mike Davis @ Germain VW Ann Arbor, MI. -terrible service"

- vwjunk

Mike Davis @ Germain VW Ann Arbor, MI. -terrible service My wife brought in her Tiguan with about 85,000 miles on it, for an oil leak repair. What a nightmare. Germain VW in Ann Arbor, MI. replaced a pump and a bleeder valve. $1,200. That didn't fix it though. Then they said it's the rear main seal and they wanted around $2,500 to repair that. My wife asked how much they'd give her for the car with about 85,000 miles on it, Tiguan in good condition... They told her $500. Those guys have a super sketchy tinge to them. Will never do any more business with Mike Davis at Germain Volkswagon in Ann Arbor, Michigan.

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Recommend Dealer
No

Other Employees Tagged: Mike Davis

Oct 18, 2018

Germain Volkswagen of Ann Arbor responded

We are very sorry that you were unhappy with your service experience at our store. We have made multiple attempts to contact you with the phone numbers that we have on file. Please email us so that we can discuss what the best next steps would be to come to a fair resolution. Best Regards, JP Lammers General Manager

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