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Steve Ball
Steve Ball, Service Consultant, Germain Volkswagen of Ann Arbor
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Steve Ball

Service Consultant

Germain Volkswagen of Ann Arbor

2565 South State St.
Ann Arbor, MI 48104

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Dealership Experience

1 yr, 7 mos

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1 Review of Steve Ball

October 03, 2018

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"Mike Davis @ Germain VW Ann Arbor, MI. -terrible service"

- vwjunk

Mike Davis @ Germain VW Ann Arbor, MI. -terrible service My wife brought in her Tiguan with about 85,000 miles on it, for an oil leak repair. What a nightmare. Germain VW in Ann Arbor, MI. replaced a pump and a bleeder valve. $1,200. That didn't fix it though. Then they said it's the rear main seal and they wanted around $2,500 to repair that. My wife asked how much they'd give her for the car with about 85,000 miles on it, Tiguan in good condition... They told her $500. Those guys have a super sketchy tinge to them. Will never do any more business with Mike Davis at Germain Volkswagon in Ann Arbor, Michigan.

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Other Employees Tagged: Mike Davis

Oct 18, 2018

Germain Volkswagen of Ann Arbor responded

We are very sorry that you were unhappy with your service experience at our store. We have made multiple attempts to contact you with the phone numbers that we have on file. Please email us so that we can discuss what the best next steps would be to come to a fair resolution. Best Regards, JP Lammers General Manager

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