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Steve Byrd
Refer Me
164 Reviews
Industry Experience
28 yrs, 1 mo
Languages Spoken
English
164 Reviews
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164 Reviews of Steve Byrd
December 11, 2019
Excellent service department, Steve Byrd is great at his job! Every visit I am greeted promptly, feel he really listens to my concerns and is knowledgeable about how to address the problem. I Never have to job! Every visit I am greeted promptly, feel he really listens to my concerns and is knowledgeable about how to address the problem. I Never have to wait long and He provides excellent communication throughout . Highly recommended! More
by Jennifer.siefert
Helpful 
November 21, 2019
I purchased a used GLK 350 from RBM of Alpharetta. I could not be any happier with this purchase. David Wang, Peter Leavy and Lisa Brennan treated me truly as a valued customer. My experience with them could not be any happier with this purchase. David Wang, Peter Leavy and Lisa Brennan treated me truly as a valued customer. My experience with them was awesome and simply the best car buying experience I have ever had ! I highly recommend if your in the market for a new our used Mercedes Benz go see David Wang at RBM of Alpharetta he will treat you right! More
by rkkleisner
Other Employees Tagged: Lisa Brennan , David Wang, Peter Leavy
November 15, 2019
Dealer has more work to do than time to do it. My GLC B4 check required an overnight stay ( I did have a free loaner). The work appeared to be done well. check required an overnight stay ( I did have a free loaner). The work appeared to be done well. More
by jp
Other Employees Tagged: The guys who meet and greet and deliver the cars when the work is complete are wonderful!
November 13, 2019
My last service loaner experience I am very unhappy with my last service loaner experience, I was charged huge money including their profit to replace a flat tire. So instead of paying I am very unhappy with my last service loaner experience, I was charged huge money including their profit to replace a flat tire. So instead of paying a loaner I could have rented a car lot cheaper and service manager did not even spoke to me directly in resolving this issue. More
by Abhinay
Other Employees Tagged: Jay Harward, Don Ratajski, Andrei Bucatari, Daren Ball , Kim Cates, Melissa Denewellis, Carl Denton
October 30, 2019
Have had wonderful experiences when I have been to the dealership. Between the purchase and first year service, everyone has been kind, helpful and knowledgeable about my car. Thanks to Steve Byrd in Serv dealership. Between the purchase and first year service, everyone has been kind, helpful and knowledgeable about my car. Thanks to Steve Byrd in Service for his updates. More
by RKT
Other Employees Tagged: Andy Sayers
October 30, 2019
I highly recommend RBM of Alpharetta to everyone because I highly recommend RBM of Alpharetta to everyone because of their service department. Steve Byrd is my service advisor and takes great care of my s I highly recommend RBM of Alpharetta to everyone because of their service department. Steve Byrd is my service advisor and takes great care of my suv. More
by DBC.
October 22, 2019
Professional Service Advisor- Steve Byrd Service- General Service visit, repair of rear bumper sensor, Key fob battery replacement, rear brake replacement Experience- St Advisor- Steve Byrd Service- General Service visit, repair of rear bumper sensor, Key fob battery replacement, rear brake replacement Experience- Steve Byrd was very professional. Each problem was addressed promptly. I was offered a loaner car but chose to wait in the shop. There are some nice quiet areas to read and a coffee/tea machine and water is readily available at no charge. No breakfast bars, etc, were available due to thefts in the past from other customers. I was kept informed as the service visit progressed and notified that the rear brakes needed replacements, which I authorized. At the conclusion of the visit, all expenses were listed, labor costs were listed, and I received the car in clean condition. Cost of the service was within usual expectations. No other costs were added. Overall, excellent service experience. More
by dlubin54
October 18, 2019
Best client service in the industry! RBM North provides the best client service in the industry. This combined with professional and courteous interaction always makes my decision an easy RBM North provides the best client service in the industry. This combined with professional and courteous interaction always makes my decision an easy one when it comes to selecting where I will go for ALL my vehicle service and purchase needs. More
by Steve
October 18, 2019
CL 550 I have been a customer of RBM for almost 6 years and more so for the customer service that sales and service accommodations. Steve Byrd has been very I have been a customer of RBM for almost 6 years and more so for the customer service that sales and service accommodations. Steve Byrd has been very helpful in being responsive to meeting my requests and getting me in and out in a timely manor. He has done his best to minimize my time waiting and explaining my questions and concerns about my CL 550. More
by aleatores
Other Employees Tagged: Andy Sayers
October 06, 2019
Steve Byrd gets the job done right‼️ Been with MB Alpharetta for 7 years now and Steve Byrd takes careof the person & the car highly professionally and gets the job done correctly every Been with MB Alpharetta for 7 years now and Steve Byrd takes careof the person & the car highly professionally and gets the job done correctly every time. Thanks to Steve and all the great people there at MB Apharetta ?? More
by C. Lambrou
