Steve Byrd
Steve Byrd at RBM of Alpharetta
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Steve Byrd | Page 2

Service Advisor

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

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5.0
164 Reviews

Industry Experience

28 yrs, 1 mo

Languages Spoken

English English

5.0

164 Reviews

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164 Reviews of Steve Byrd

June 24, 2022

Dealership Rating
Employee Rating

Very pleased with the service of Steve Byrd and RBM of Alpharetta. Everything was completed and done on time, excellent communications. More

by Jsaundie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

RBM of Alpharetta responded

Hello, Jsaundie! We are thrilled to hear that Steve provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

June 14, 2022

Dealership Rating
Employee Rating

Steve always available and accommodating. The follow up after purchasing a vehicle with these folks has not been disappointing. More

by angeladross
Recommend Dealer
Yes

June 14, 2022

Dealership Rating
Employee Rating

Steve Byrd did a great job of ensuring my vehicle was in great shape after servicing. More

by Okonkwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 14, 2022

Dealership Rating
Employee Rating

Steve Byrd at RBM of Alpharetta Had my car done and completed in great time. Great customer service and the price for the repairs was fair market value. If you need your Mercedes treated right RBM and More

by majorjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 14, 2022

Dealership Rating
Employee Rating

This is our second Mercedes SUV from RBM of Alpharetta. Steve Byrd has been our goto guy for service, and would highly recommend the dealership and Steve for your service. More

by tc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Favini

May 14, 2022

Dealership Rating
Employee Rating

David Wang has helped me and my wife with 2 purchase's now, he is great to work with and really take's care of his customers. He and the rest of the RBM team have truly earned our continued business. More

by Daverose0916
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Harward, Don Ratajski, Andrei Bucatari, Lisa Brennan, Daren Ball, Roberto Manzur , Rich Alder, Melissa Denewellis, David Wang

May 14, 2022

RBM of Alpharetta responded

Thank you, Dave. We really appreciate the kind words, and thank you for your business. We're delighted to hear that David and the entire team at RBM of Alpharetta could provide you with a great experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 05, 2022

Dealership Rating
Employee Rating

I received a notice from Mercedes Benz to install the Augmented Reality control Module and scheduled an appointment with Steve Byrd. The installation was excellent and very fast. Steve is very professi More

by lj_allen@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Byrd

May 09, 2022

RBM of Alpharetta responded

Hello, Lj_allen@me.com! We are so glad to hear that Steve provided you with the outstanding service you deserve. Thank you for taking the time to share your wonderful experience with us. We wish you all the best and happy driving! Sincerely, RBM of Alpharetta

May 05, 2022

Dealership Rating
Employee Rating

SteveByrd is without a doubt the Best service representative in the industry. I have complete faith in dealing with Steve and have done so for over 15 years-none no better!! More

by Charliebrown2605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

RBM of Alpharetta responded

Hello, Charliebrown2605! We are delighted to hear that Steve provided you with the best service possible. Thank you for taking the time to share your positive experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

May 04, 2022

Dealership Rating
Employee Rating

My 5 Star rating is for the Service Dept. and in particular my Service Advisor, Steve Byrd for providing Exceptional Customer Service More

by Steve Stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

RBM of Alpharetta responded

Thank you, Steve! We are grateful for your kind words about RBM of Alpharetta! We are so glad to hear that Steve was able to provide you with the high quality service that you deserve. We wish you all the best! Sincerely, RBM of Alpharetta

May 03, 2022

Dealership Rating
Employee Rating

I’ve been having both my Mercedes vehicles serviced with RBM of Alpharetta for several years now. Steve Byrd has been my service advisor and I cannot say enough good things about both him and the dealership More

by Merclover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2022

RBM of Alpharetta responded

Hello, MERCLOVER! We are thrilled to hear that Steve provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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