- Marsha Hunter
My husband and I came in to buy 2 cars and the staff was very helpful and friendly. Everyone was very efficient and not at all pushy.
My wife and I came in to Merchants looking for 2 new cars. We were greeted by Micheal, who took great care of us. He took the time to understand what we wanted and needed. Merchants did great job taking care of of from appointment setting to sale and finance. Would recommend to amyone
- Nicola Beauregard
We had an excellent experience at Merchant's Auto.
We went in to buy a used car with a specific model in mind. Our salesman, John Hannon, worked with us by showing us many different models from the wide array of choices on the lot. We decided on a different model than we had planned, and are very happy with our choice. Everyone we interacted with was pleasant and enjoyable. We would recommend Merchant's to anyone looking for a positive car buying experience and will definitely go back again.
"From beginning to end an all around excellent experience"
Our car buying process started with Nick, we found out about the Jeep from him and he made sure it was ready when we arrived. Filled with great insight and conversation Nick handed us off to Joe who was outstanding. He not only provided all the information I needed to make my decision but also gave me the right amount of space and time to think about such a big purchase. Marcus introduced himself and was willing to negotiate a bit for an incredible deal. Steve was patient and kind and worked diligently to get me the best rate possible. Superlative dealership and unparalleled customer service, unlike any other dealership I’ve encountered! Will definitely return and recommend to family/friends!
"Rodney was very patient, helpful."
I have already recommeded Rodney to others interested in purchasing a car. He was great. The fiancial dept was good as well. My only complaint is the car was not as clean inside as I expected when I picked it up.
"Amazing to work with"
My wife and I worked with Jeff and Joe, and we could not be happier with the experience. I was extremely impressed with the care and concern that they showed us throughout the car-buying experience.
"Amazing personable staff!!!"
My husband and I went to Merchants Auto looking to buy a second car. We were originally looking for something cheap and Jeff was willing and able to work with us and found us a car within our original price range. After a few days of talking and looking at finances we determined that we could go a little higher up in price. So, we went back and spoke with Joe. He and Steve worked together and got us a GREAT car for an AMAZING value! They are really a great team that worked with us AND within our budget. I couldn’t ask for a better experience.
I contacted Merchants after my present vehicle broke down. Without needing to come in, all my financing was arranged. When I did arrive I was connected with Harold Davis who handled all the arrangements and paperwork, and even helped with my insurance company.
"Great Customer Service"
- Amanda J Pare
Joe was great from time we walked in to the time we left. He went above and beyond to get us into a vehical that we wanted and could afford. He was very personable and friendly and made us feel welcomed. Steve also was great in finance and helped to get us the best deal possiable. I would definitely recommend others that need help getting back on their feet to go see these guys.
"Fast service "
The staff at merchants were wicked friendly and got our loan approved supr fast. Richard helped slot finding a great car for our needs. And Steve was really fast at getting our paperwork done.i just wish we had gone earlier in the day..well worth the trip..