"Prompt/excellent service experience "
Having been a decades long customer and Mercedes owner, I am compelled to write my complimentary review for Jim Major; my service consultant. This is the first time I have done this and I feel it necessary that someone recognizes the value of this Service Advisor.
He is a refreshing change for the better at the Atlanta Classic Boggs road location. Previously I had experience mixed results from service advisors and Jim has put that all to rest.
Outgoing, friendly, knowledgeable, thorough and excellent communication skills. He recognizes potential problems and resolves them quickly and efficiently.
A breath of fresh air at the service department.....................
"A very pleasant experience"
I did a search on the internet for the model, color and features I was interested in purchasing and landed on the Atlanta Classic Cars site. The specific car was 6 months old and in reading the carfax report had had a few things replaced already. I live 3 hours away so wanted to make the trip only to purchase not inspect the automobile. Finn Misa was on it. He responded to each and every question I had promptly and accurately and made the buying experience easy and stress free. There was no pressure just professional courtesy and follow up.
"Extremely knowledgeable & detail oriented salesperson !"
- Laura from Johns Creek GA
I visited Atlanta Classic cars to begin my search of a larger Mercedes (I am a current Mercedes owner). I had a fantastic experience with a super consultative rep, Finn Misa. The questions Finn asked me, and the information he shared showed me that he truly cares about finding the best fit for me (and all of his clients). He is also extremely knowledgeable about leasing, which was important to me, because I had not leased a vehicle before. I also met with the pre-owned sales manager, Steve Fraley, who was also very professional, kind and caring. I test drove several vehicles as I needed to narrow down which Mercedes fits the best for me. Their inventory was excellent! At this point, I would not even need to visit another Mercedes Benz. I felt cared for and respected and know that this is a team of people who truly wants to help me, with no pressure. Very positive experience, beautiful and immaculate dealerships (both pre-owned certified and new), and great consultative sales rep in Finn Misa. I will definitely be back in to see Finn Misa again. Great experience !
"A+ car buying experience"
I contacted the dealership about an automobile shown on their website. Ben Ajani provided excellent details about this vehicle and, after learning of my preferences, offered me another car that fit my requirements even better. Mr. Ajani walked through the buying process with me step-by-step in a professional and friendly way. Even after purchasing the car, Ben has followed up to make sure every detail of the transaction was handled well. His training class on the many features of the car has helped me enjoy my Mercedes even more. I highly recommend both Ben Ajani and Atlanta Classic Cars.
"Excellent people, Ben Ajani & Steve Fraley are the very best"
I have bought 13 cars from ACC, would not go anywhere else, best folks and good service. They understand what a customer wants/needs. I will always give them the first shot at my business.
"The Zen of Dealerships"
- Elle B
Great no hassle pleasant experience! Everybody was super nice, easy going, and very efficient. Laid back easygoing experience was welcomed after unpleasant days car shopping elsewhere. It was totally worth the drive. Greg Rabideaux is the best!!!!
My husband and I can't say enough great things about our sales agent, Greg Rabideaux. Looking for a new car the last 6 months, we test-drove a lot of vehicles and met a lot of sales agents. None were as professional, courteous, personable and thorough as Greg. The entire process ran very smoothly with him and the entire staff at Atlanta Classic Cars. The following week he reached out to me on any questions. Very thorough and exceptional service. I'm sure we will reach out to him on our next purchase too.
"We don't buy cars very often and were pleasantly surprised"
We made an appointment over the phone with Bruce Wile to view a car we were interested in. Mr. Wile was very knowledgeable and pleasant to be with. He made my wife and very comfortable during both the test drive and business transaction. Mr. Wile and the dealership staff made the car buying experience quite enjoyable to our surprise! Both the price and trade in value seemed fair to us.
We love the car!
"Pre-Owned Certified Mercedes Benz E350 Purchase"
I worked with Jim Cox to purchase a pre-owned certified MB E350, and he was a true professional throughout the buying process. No pressure, followed up immediately with any questions, and spent the time walking my wife and I through the various operations of the car. Jim also went the extra mile in helping me in a dispute with my insurance company as I was replacing a car that was totaled in an accident. Jim and everyone at ACC are professional that make the car buying experience easy.
Other Employees Tagged:
, Josh Rhea - very thorough during the Finance process
"Unparalleled Customer Experience..."
I would like to single out Danny Kim for providing an exceptional customer experience right from we parking our car at the dealership, going through the sales cycle and an even better post-sales support. Danny's ability to sense the opportunity, work with his clients budgets and give an arm and leg to help clients the best possible deal is unrivaled based on my 10 years of Mercedes buying experience and the number of Sales persons I have encountered across CA, CT, WA and now GA. It is very clear that he is living by the motto of Mercedes when it comes to providing an awesome Customer Experience - "The Best or Nothing! I would highly recommend ACC and Danny Kim for your overall car buying experience.
Thank You Danny and Steve!