Steve Garner | Page 16

Great purchase experience Steve and Jerome were a great team in taking care of our purchase recently of a certified Buick Enclave. Steve contacted us initially; Jerome took car Steve and Jerome were a great team in taking care of our purchase recently of a certified Buick Enclave. Steve contacted us initially; Jerome took care of all the purchase details the next day with precision (ensuring we understood all steps to expect), and Steve followed up following our purchase. Great team, great deal, satisfied customer. Thanks! More

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Great Experience Steve, our salesman was great. He worked really hard to get us a good price and to get financing. There was no haggling over price, because the prices Steve, our salesman was great. He worked really hard to get us a good price and to get financing. There was no haggling over price, because the prices were given was fair. More

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Awesome, energetic and helpful went in search of a newer truck and these people treated me like someone they had known forever. Very friendly and after a bit we found what I liked a went in search of a newer truck and these people treated me like someone they had known forever. Very friendly and after a bit we found what I liked and @ a price I could afford. They took care of some issues and I drove off in the vehicle I was looking for. Thank yall for the hospitality. More

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Some Incredible Employees!! I found the Hardy Superstone while doing an internet search for a GMC Yukon. I found the vehicle that we absolutely love. I first inquired about the v I found the Hardy Superstone while doing an internet search for a GMC Yukon. I found the vehicle that we absolutely love. I first inquired about the vehicle and received an immediate, courteous response from Kim Nichols. While I never met her, she was a delight to correspond with via email for almost a month. It so happens my travels eventually took me to Atlanta. I called Kim when I was just about an hour away from their dealership (I live about three hours away). She immediately pulled the keys and put me into the care of Jerome Johnson and Steve Garner. When I tell you these guys were AMAZING it is an understatement. They went ABOVE and BEYOND everything necessary to ensure that the deal could go through as quickly, efficiently, and as fairly as possible. In fact, there were several small issues with the vehicle that I wanted done or corrected that they, to the best of their ability, handled each requests. They did some things out of their own pockets. I would DEFINITELY recommend seeing Jerome or Steve when you go there. Then when it came time to handle the financials, Mitch was on top of his game, very pleasant, and took the time to walk me through each detail. He was phenomenal as well. The only reason I gave my experience four stars is because upper management required me to place what I felt was an unreasonable deposit on the vehicle to hold it from Friday until Monday. I had emailed back and forth with the dealership about this vehicle for a month. I came to dealership from three hours away. They talked to my Credit Union Manger who verified I was pre-approved. We filled out 80% of the paperwork that day. So they knew I was serious about buying. All I had to do was go home get the certified check and bring it back Monday. Yet, I was still required to put down an unreasonable deposit. I understand "rules" and "policy." But sometimes discerning who you're dealing with and simple common sense about a situation should prevail. However, Jerome gave me great counsel regarding the situation. I will say that when I returned on Monday my check was returned to me. At day's end, I would buy from Hardy again and I recommend you do the same! More

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Easiest Car buying experience ever! I went to test drive a car, wanted to see about trading my car in and not being too upside down. The entire process was great, went smoothly and every I went to test drive a car, wanted to see about trading my car in and not being too upside down. The entire process was great, went smoothly and everyone was super nice. There was computer issues but Steve kept me informed the entire time. Very helpful and answered all my millions of questions. More

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Great experience at Hardy Preowned today Awesome experience. Steve Garner was very helpful. He was knowledgeable about the vehicle we were considering and frank about our options. He actuall Awesome experience. Steve Garner was very helpful. He was knowledgeable about the vehicle we were considering and frank about our options. He actually found us a better vehicle with lower mileage for the same cost. We appreciate all your hard work Steve! Excellent experience at Hardy!! More

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Another great car deal with Hardy Our second solid experience with Steve Garner and the Hardy family! We repeatedly find solid pre-owned vehicles and good value working with the team Our second solid experience with Steve Garner and the Hardy family! We repeatedly find solid pre-owned vehicles and good value working with the team at Hardy. Big fans of Steve, Jerome and Mitch! More

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In the end, the dealership came through ... I found the truck on AutoTrader.com. I contacted the dealership and was answered by Sean. My son applied for the loan (he had a 710 credit score), w I found the truck on AutoTrader.com. I contacted the dealership and was answered by Sean. My son applied for the loan (he had a 710 credit score), was told the payment would be under $250 and that was with GAP. We negotiated the downpayment and was told Sam was conditionally approved. My daughter had to pick up my son/her brother and her fiance and we all drove an hour from difference places to get to the dealership. We get to the dealership and my son falls in love with the truck, we had two people check it out mechanically, and we were ready to close the deal. The Finance Manager tells my son to come back to his office and I and my daughter followed. Sam is given two keys and then the bomb dropped -- his payment was going to be $285 w/13% interest rate and no GAP. We gave back the keys and were leaving. I aggressively objected to the rate, payment and no GAP. Pete told me to give him 10 minutes and came back with exactly what we wanted. We still do not understand why we were put through the stress in the first place, but my son is very happy with his purchase. More

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Happy 2500 HD Owner Steve Garner took great care if us through the selection and evaluation of our new truck. Courteous, honest and helpful. Exactly what we needed. No p Steve Garner took great care if us through the selection and evaluation of our new truck. Courteous, honest and helpful. Exactly what we needed. No pressure - just helped us decide in our own time. More

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Great experience! Steve Garner helped me from start to finish, he was super helpful, honest, not your typical pushy salesman. He was able to answer all of my questions. Steve Garner helped me from start to finish, he was super helpful, honest, not your typical pushy salesman. He was able to answer all of my questions. I would highly recommend coming to Hardy Chevrolet and speaking with Steve if you are in the market for a new or used car/truck! More

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