"Excellent customer service "
We had an easy, great experience working with Steve Hernandez. He is friendly, down to earth, honest and not pushy at all. I felt like I was talking to a friend rather than a salesman. He made the experience very enjoyable and relaxing. We told him what price range we were looking and he was able to give us a great quote. He is reliable when returning phone calls and answering questions. He is very eager to help you in any way. Everyone in the dealership had a smile on their face. The finance manager Robert Rypysc was very friendly, helpful and very honest.
Other Employees Tagged:
"Overall good experience "
Overall a good experience. Steve was extremely friendly and upfront about options. He listened to what I wanted and wasn't pushy to in a typical "saleman" manner. I would reccomend him and the establishment.
"Great car,great dealer"
- frank from west haven
I bought a new 4-runner from Toyota of Wallingford. Never had an easier or more professional experience buying a car than this one . Steve the salesman walked through the transaction quickly and professionally and called two days later to see if all was well . All car buying should be as easy as this!
I went to the dealership knowing exactly what I wanted. The sale was bound to happen. I thought Steve was a good guy and glad I was able to give him the sale. Overall, it was a good experience with the rest of the staff but if I was just dealing with Steve, he would've gotten 5 stars.
1st car purchased at T of W we will for sure refer others. Steve was very friendly and helpful no pressure to buy. We called Steve with questions the 1st few days and he got back to us right away with the answeres. Thanks Steve!
My wife and I just bought a car from Steve Hernandez. We never felt pressured about anything. Steve was very professional and knowledgeable. We will definitely refer our friends and family to Steve. Thanks Steve!!
"A Positive Experience"
- Patricia Moore
From the first internet contact to the point of sale, the personnel were pleasant and cooperative. My salesman, Steve Hernandez, was knowledgeable and informative throughout the process and very patient in the days after the sale.
Other Employees Tagged:
I dealt with Steve Hernandez, one of the sale reps, and everything went well. We were able to work out a deal on a used Toyota Tundra. He was able to take care of all issues that I had with the truck before the purchase and then one minor issue just 2 days after the purchase. Everything was taken care of at no cost to me. Great experience and nothing short of the great reputation that this dealership has.
- Alicia Riley
I dealt with Steve Hernandez. From the moment that I stepped onto the lot, all the way to the signing of the deal, he helped me the whole way. He didn't lie or try to get me into something that I did not want to buy. I told him which car I wanted and he showed me exactly what I needed for me and my family. Great customer service skills and I would recommend him to any one that is thinking on purchasing a vehicle. Definitely made my day!
""WOW" Professionalism at its best"
- The Toyota Six
We would like to thank Steve for his help on choosing a vehicle for our daughter.His knowledge,expertise,and care for our needs was right on.Steve is a very important part of the Toyota family and a great asset to have on as an employee.We will be working with Steve in the future on another vehicle.Steve's knowledge of the vehicle functions, especially the safety features, was very impressive.Thanks to Steve and all the others ,sales manager Dan Roberts and in the finance office Robert, that made our experience a pleasure,Thanks once again. Thats why we have six Toyotas in our family. "WOW" Al,Betsy and Liz