Steve Ostrovich | Page 12

Angel, Mark and Steve were absolutely fantastic!! Angel has a sharp mind and is fast and accurate with applications and processing. He listened to my likes and dislikes about the type of Jeep I like. He tr has a sharp mind and is fast and accurate with applications and processing. He listened to my likes and dislikes about the type of Jeep I like. He treated me with respect and was a true gentleman. Mark is very organized, super professional, and made my finance experience a great one. Mark was fast and also on point with the paperwork and everything involved. He doesn’t miss a beat. Steve has a welcoming face and a spunky personality and was just as a pleasure to work with. Steve explained all of my payment options throughly and gave me the opportunity to ask questions. I would recommend these 3 young men to anyone in the market of buying a vehicle. I had a good experience and would buy from Hendricks again in the future. Thanks guys! More

by A.L Verified Customer Verified Customer

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It was fast, professional, and friendly. I will definitely recommend this dealership to others. Sharon Hester was very delightful to work with. Mark Jorsling was informative and helpful. definitely recommend this dealership to others. Sharon Hester was very delightful to work with. Mark Jorsling was informative and helpful. More

by simpsonlds9 Verified Customer Verified Customer

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Today as a veteran and just a regular person I was disgusted at the representation I experienced today in full. After waking up being at the lot at 8am to begin the process to find a Jeep I left the l disgusted at the representation I experienced today in full. After waking up being at the lot at 8am to begin the process to find a Jeep I left the lot so my wife could test drive the vehicles she wanted. The test drive vehicle stalled 3x and the battery died.Still the female sales representatives were great and even with whatever problems I wanted to make sure my wife who is also a military combat veteran could be given the best option available. Philip Ortiz who was not involved at any point of sale delivered his misogynistic closer(which I spoke to several reps involved to make sure that didn't).Never speak to woman customers as if they are unintelligent and/or they don't have finances to know when a persons is lying.I loved this place until some random man spoke to my veteran wife like she was a child/and if he knew us personally. More

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Everyone that assisted in this did a phenomenal job. All of my needs were met and they worked with me on a great rate. They assisted me while being unable to be mobile due to surgery and have set up everyth of my needs were met and they worked with me on a great rate. They assisted me while being unable to be mobile due to surgery and have set up everything to be brought to my doorstep. I couldn’t be happier that I chose to purchase from this dealership. More

by Vinichise14 Verified Customer Verified Customer

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Best experience I have ever had at a dealership. Everyone was great. Thanks to Janice Curry, I walked away with a 2020 Dodge Journey and a great deal... Thank you to everyone!!!! was great. Thanks to Janice Curry, I walked away with a 2020 Dodge Journey and a great deal... Thank you to everyone!!!! More

by ALYSHAMHESTER Verified Customer Verified Customer

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Sharon and Steve O we’re amazing. They got me into my dream mom car I’ve been wanting for years! I would definitely recommend them to anyone! dream mom car I’ve been wanting for years! I would definitely recommend them to anyone! More

by JDavis2017 Verified Customer Verified Customer

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Very welcoming and professional team of salesmen and managers. Definitely a different more lively environment than other dealerships I’ve been to! The energy these guys present makes me want to buy all managers. Definitely a different more lively environment than other dealerships I’ve been to! The energy these guys present makes me want to buy all my cars from there in the future!! The buying process from start to finish was great! Thank you Rick Hendricks Duluth! More

by Juan B. Verified Customer Verified Customer

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No follow up, Late delivery, poor customer service manager Steve lied to me to cover my complaints and I had a proof of welcoming email from the dealer, and long time waiting for everything. manager Steve lied to me to cover my complaints and I had a proof of welcoming email from the dealer, and long time waiting for everything. More

by MIN85 Verified Customer Verified Customer

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They took my money and the service was terrible the sales perso was scared to go back and ask for what I needed and the put old running boards on a $46,000 dollar truck t h e plastic was comminng off and th perso was scared to go back and ask for what I needed and the put old running boards on a $46,000 dollar truck t h e plastic was comminng off and they had my truck for over 5 days and they did nothing!!!! I was treated very unfair i would not let my worst enemy by a vehicle from them in Duluth Ga this dealership needs to be under envestigation , eevrytime I came up there it was a problem they lied to me until I finally said just give me the money that they told me you spent on the running board and I will get them put on they charged me 2,000 for the cover for the back and they were supposed to put the running board on there that only cost 300 what kind of deal was that because I was a young Black man with 45,000 dollar check from my credit union, I just wanted to be treated fair and I was very disappointed More

by ERICDRICE2002 Verified Customer Verified Customer

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Came to purchase a vehicle. Gavin was the original salesman. He failed to deliver us the correct vehicle. Danny Whang lied to us on getting the vehicle up the par. Steve Ostevich did very little to as salesman. He failed to deliver us the correct vehicle. Danny Whang lied to us on getting the vehicle up the par. Steve Ostevich did very little to assist in the situation. Ended up having to get things settle through corporate Dodge. I will never purchase another vehicle from this dealership again. More

by KB Verified Customer Verified Customer

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