""A pleasure doing business here""
I had a very good experience at Mazda of Manchester recently and was quite impressed with the 'whole' team there. MOM runs like a well oiled machine! We went to test drive a CX-5 and had the pleasure of having Ron Sloan a sales consultant, quickly come out to take us for a 15 min drive w/o any waiting around. He clearly knew every nuance of the vehicle and more, but didn't overwhelm us with his knowledge and said to ask him anything that popped into our heads as we drove along. He was very professional, but put me right at ease and accomodated me by allowing my son to drive first and then stopping in a lot where I could get comfortable maneuvering, before heading back to the dealership.
It is a very busy dealership, and so as Ron had other business to attend to, he introduced us to the sales manager Brandon, who listened to our thoughts about the vehicle and put zero pressure on us to make a decision. Reaching a mutually satisfying agreement later with both of them, we were introduced to another great team member, Steve Rourke, who effortlessly did the paperwork while chatting casually with us. Ron and Steve are both very personable and easy to talk to and both have a good sense of humor. When we returned on another day to pick up the car, we then met with Mark, a fine man, as he went over the terms of our purchase. We were treated exceptionally well by Ron who was again 'extremely' hospitable and even endured a heavy 'downpour' changing the plates with no complaints. He then gave us a mini tour of the service dept etc where we met Tony, the service advisor and another great member of the team. I also had an interaction with Lisa F. who addressed my concern swiftly and efficiently with a satisfactory response. Suffice to say I am very satisfied with my Mazda and will recommend and sing the praises of this dealership to whoever inquires.
Our experience with Kris was excellent! He is pleasant, knowledgeable, and eager to match us to the vehicle that meets our needs. We never felt pressured. He listened and guided us based on what we said. I would definitely recommend Kris (and the dealership) to anyone who is interested in a Mazda!
"Outstanding experience "
We had a great experience at Mazda of Manchester. No pushy salesman. Steve R took the time to understand why we were looking and what we were looking for. No upselling, no trying to push options we weren't interested in. We have very happy with our purchase and would highly recommend Steve R and this dealership.