Steve Staub
Steve Staub at Hawk Ford of St. Charles
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Steve Staub

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.8
650 Reviews

Languages Spoken

English English

4.8

650 Reviews

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650 Reviews of Steve Staub

April 19, 2024

Dealership Rating
Employee Rating

i deal with parts and service on a daily basis steve and his team and doug and his team are always there to assist me thanks More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2024

Hawk Ford of St. Charles responded

Thank you for the review! Based on your comments, I believe you meant to give us 5-STARS. Would you mind updating the star rating from 1 to 5? If there is a reason why you gave us 1-STAR, I would love for you to give me a call direct at 630-584-1800 ext. 830! My name is Jessica Vida, I am the Customer Experience Manager and I want to ensure you were taken care of! Thank you again!

April 19, 2024

Dealership Rating
Employee Rating

we at the sheriffs dept deal with several dealers i would rate steve staub in service and doug and his team in parts as the best people in their industry always. helpful and professional. More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we are honored to be recognized by the Sheriff's Department for our exceptional service and professionalism. Steve Staub in service and Doug with his parts team are dedicated to providing the best experience possible. We appreciate your continued trust and look forward to serving you with the same level of excellence.

April 12, 2024

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Employee Rating

always a pleasure working with steve and doug and there staff would recommend hawks parts and service More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're thrilled to hear that working with Steve, Doug, and our staff has been a pleasure for you! Your recommendation of Hawk's parts and service is greatly appreciated, and we look forward to continuing to provide top-notch assistance for all your automotive needs. Thank you for your support!

April 12, 2024

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We can't speak more highly of Steve and his great level of service and professionalism. He is the main reason we keep coming to Hawk. He is simply outstanding. More

by sourna
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 16, 2024

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're thrilled to hear about the exceptional service and professionalism provided by Steve that keeps you coming back to us. Steve's dedication to outstanding service exemplifies our commitment to ensuring a top-tier experience for all our valued customers. Thank you for choosing Hawk Ford, and we appreciate your kind words about Steve!

April 11, 2024

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Employee Rating

The sales manager, Chris and Bill, my sales person were excellent! Attentive, courteous and thorough. There are a couple of items that they are working on, but I am confident that they will action accordin More

by Spencer Ruhlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Wackerlin , Chris Krueger

Apr 16, 2024

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're delighted to hear about your excellent experience with Chris, the sales manager, and Bill, your salesperson! Their attentiveness, courtesy, and thorough assistance exemplify our commitment to providing top-quality service. We appreciate your confidence in their follow-up on outstanding items, and we're dedicated to ensuring your complete satisfaction. Thank you for choosing Hawk Ford!

April 03, 2024

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Steve Staub. He was great thru the visit keeping me update on what’s wrong and when parts should be in. Over a super great guy!! Thanks again Steve More

by ANDY@AUTOSHOWCASE1.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Hawk Ford of St. Charles responded

Steve Staub truly went above and beyond to keep you informed throughout your visit, showcasing his dedication and expertise. We're thrilled you had such a positive experience with him – thanks for the kind words.

March 22, 2024

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Steve got me in quickly and was able to help remedy my issue in a timely fashion. More

by SEANPATRICKMCADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2024

Hawk Ford of St. Charles responded

Thank you for sharing your experience, and we're delighted to hear that Steve was able to assist you promptly. Delivering timely solutions is what we strive for, and we're glad we could meet your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.

March 21, 2024

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Employee Rating

Steve Staub has been my service contact person for 2 yrs - he has always been friendly, great communication and always explains work needed so I can understand. I greatly appreciate that assistance. My c More

by 729BLESSING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Hawk Ford of St. Charles responded

I'm glad to hear about your positive experiences with Steve Staub at Hawk Ford of xx. Charles! We're dedicated to providing excellent service and assistance whenever you need it. Thank you for choosing us for your vehicle needs.

March 21, 2024

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Employee Rating

Great service and friendly representative, I am happy with the experience. Thanks for your help Linda More

by KING5918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Brown

Mar 23, 2024

Hawk Ford of St. Charles responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us and that our representative provided friendly service. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you. If you ever need anything in the future, don't hesitate to reach out.

March 10, 2024

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Employee Rating

When I arrived at the dealership they were ready for the test drive. The process of purchasing the vehicle was quick and easy. More

by RDAZ11
Recommend Dealer
Yes
Mar 12, 2024

Hawk Ford of St. Charles responded

Thank you for sharing your experience with us! We're thrilled to hear that your visit to our dealership was met with prompt and attentive service. Our team takes pride in ensuring a seamless and efficient vehicle purchasing process. We appreciate your feedback and look forward to serving you again in the future.

Mar 13, 2024

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

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