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West Herr Chrysler Dodge Jeep RAM Fiat of Rochester
Rochester, NY
1,039 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,039 Reviews of West Herr Chrysler Dodge Jeep RAM Fiat of Rochester
April 15, 2024
Dealership was very good about service, especially Christine in Svc garage who handled my appt, provide me with communication, a loaner vehicle, and time frame. Her coordination provided top svc and m Christine in Svc garage who handled my appt, provide me with communication, a loaner vehicle, and time frame. Her coordination provided top svc and made my experience excellent. I rate Herr Dodge 110%. Thank you for your svc! More
by None
Employees Worked With
Service Dept, Christine
Helpful April 01, 2024
This dealership was very clean and welcoming, everyone was professional and polite. Colin V was great to work with. Very polite and he got me what I needed quickly! He’s dedicated to his work and I highly was professional and polite. Colin V was great to work with. Very polite and he got me what I needed quickly! He’s dedicated to his work and I highly recommend him and this dealership to anyone I know More
by Mayday2556
Employees Worked With
Colin Vorndran
February 26, 2024
My experience with West Herr Jeep was quick and very easy. Jerry was very professional letting me know what was done, the price and when my vehicle was ready. It was great and I will definitely contin easy. Jerry was very professional letting me know what was done, the price and when my vehicle was ready. It was great and I will definitely continue to use their services. M DeLorme More
by marilyn1126
Employees Worked With
Jerry in Service
February 13, 2024
They were very accommodating for me as the check engine light was on. They fit me in and also gave me a shuttle to and from the dealership light was on. They fit me in and also gave me a shuttle to and from the dealership More
by Kmblady
Employees Worked With
Service Department
February 08, 2024
Poor communication $ 1700…to put in heating element. Two days to put in heating unit. Brought car in Jan 11 and finally February 6. finally got heat No fun driving with no heat being 85 Two days to put in heating unit. Brought car in Jan 11 and finally February 6. finally got heat No fun driving with no heat being 85 More
by fcarnevale
Employees Worked With
Chris Spade
January 15, 2024
Horrible service and communication ! Called many time not to be connected to service dept. It was very obvious no one cared enough to connect me to someone . phone rings 4 times' and Called many time not to be connected to service dept. It was very obvious no one cared enough to connect me to someone . phone rings 4 times' and stop ringing . Took 2 week to even get an appointment. More
by degregorionick2
Employees Worked With
don't know
December 21, 2023
The experience was excellent. Everyone was very friendly and treated us like royalty. They walked us through the process effectively and made it a very pleasant experience. Everyone was very friendly and treated us like royalty. They walked us through the process effectively and made it a very pleasant experience. More
by vickigrieve
Employees Worked With
Andy Guarino, David Dettorre, Mayda Miller, Jon Frase, Leonard Miller
