Klaben Body Shop 5/9/2015
*****Five Star rating
• I have been going to Klaben body shop since 2007
• I have followed the Body shop personnel since 2002
• Artie Gissinger is the definition of quality workmanship and excellent customer service.
• Artie and his team of professionals deliver beyond expectations.
• THESE ARE THE ONLY PEOPLE THAT I WOULD EVEN LET TOUCH MY TRUCK!
• Not only do I exclusively utilize Klaben body shop for all of my work, but I have no reservations recommending their services to friends, family, and even my own business customers.
• If you expect your vehicle to look the way it did on the show room floor, then Klaben Body shop is your only choice!
"Quality Service with a Smile"
I would like to start this review with the fact that for years I was a Buick owner. Switching to Ford (a Fusion) and getting a new car from Klaben was one of the best decisions I have made. Their service, especially the body shop, has been very good. They took my car for repair and I did not have to wait for an appointment. I didn't have it sitting around while I drove the loaner. Their concern for me is outstanding and I am a first time Ford owner. I believe that we owners of Klaben products, all get the same TLC. I have had other new cars and no one has cared for me and my car like Klaben employees have. I will return for my next new car, my next oil change and tire rotation and whatever else I need. By the way, the cookies and donuts in the waiting area are very good! Service with a smile and a treat component.
"Collision Center Effectivness"
- HOC 1970
In a time when you needed to bring in your vehicle due to a mishap, Steve Workman at the collision center led me through the process which made the issue less stressful.
He was set me up with a favorable appointment. Steve is a professional (and dressed the part) who is very knowledgeable. He explained to me what needed to be done and the approximate time that would be needed for the repair. The repair was seamless and I was pleased with the showroom appearance when my truck was returned to me (mats were even cleaned from winter salt). At time of pick-up, Steve was prepared made sure that I was happy with the result which made my entire experience at the Klaben Collision Center favorable. For those that read this review your take away should be the organization and workmanship at this location.
"Committed to excellence"
- Sean H Fagan
A fantastic job! Having purchased numerous vehicles from Klaben it's the kind of service we receive from Steve at the body shop that keeps us coming back. Honest, professional, and committed to excellence is the standard from this young man. He goes above and beyond to insure the job is done right and the customer is completely satisfied! He is an asset to this company and I, along with my entire family, will continue doing business there. Gene, in sales, Mike, in service, and Steve, in the body shop are a true winning team! Thank you.