Austin Oppenheimer of the sales staff warmly greeted us at the door and assisted us through the buying process. He was knowledgeable and very pleasant to work with. He and Steve Shea and the sales management team worked to get me the best financing arrangement for my needs, even staying past closing time to complete the sale. They were patient and friendly throughout even though it was long past dinner time when the sale was completed. This automobile purchasing experience was one of the best I can recall. If you are planning to buy or lease a car in the near future, I heartily recommend Austin and Steve as well as the rest of the management team who were working in the background to complete the purchase.
Other Employees Tagged:
This is the second lease I have gotten from this dealership and both times it has been a very pleasant process. Tom fought to get me the price I wanted and I couldn't be happier with the car. He even went out in the rain to switch my license plates for me!
"Our third CR-V"
- CRV Fan
We have worked with Honda of Ames for more than twenty years. We have been happy with the Honda product and come back because of the excellent service department. Tom Mitchell met us on the lot and arranged the test drive. He explained the new options on the CR-V and demonstrated the features knowledgeably. He was not high pressure, but worked with us to make the deal. I felt like he was helping us buy a car rather than trying to sell a car. Steve Shea was friendly, informative, and explained the warranties and options.
Great service at great dealership. We had a pleasant buying experience beginning with the test drive through price negotiations and finally to pick up of the vehicle where Wayde spent a good amount of time explaining all the car’s features.