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Susan Nerges
Susan Nerges, Customer Care, Star Buick GMC
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Susan Nerges

Customer Care

Star Buick GMC

260 Country Club Road
Easton, PA 18045

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3 Reviews of Susan Nerges

May 06, 2018

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"HELP REQUESTED, HELP RECEIVED"

- bobysang Verified Customer

AN EMERGENCY AROSE WITH MY CAR, I CALLED STAR BUICK SERVICE DEPT. SUSAN OF THE MAINTENANCE DEPT ANSWERED MY CALL, AND GOT ME IN FOR SERVICE WITH IN A COUPLE OF HOURS. THE SERVICE DEPT FIXED MY CAR QUICKLY.

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Recommend Dealer
Yes

Other Employees Tagged: Doug Roat

Jun 12, 2018

Star Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that the efforts of our team has made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand.

April 12, 2018

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Inspection & oil change"

- STEVENSKL77 Verified Customer

Timely update to result of inspection. Most. Important was the ability to have a loaner vehicle so I could continue on with normal every day appointments and such.

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Yes

Other Employees Tagged: Bill Lindsay

July 25, 2016

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Excellent experience"

- dobramfield

Our first experience in buying a new car was not so good...So it took a while untill we decided to try again. So, at GMC in Easton we found our dream car,we found people who helped us through the whole process. Starting with Dave,our sale consultant who did everything in his power to give us the best car and the best deal.Always on time,good knowledge about the vehicle...Never under pressure..Calm,friendly smile and a tone of patience with the customers.We would recommend the team from Easton to anyone. Also thanks to Gregg and Ryan who got us a good deal and Michael Muir who made all this possible. THANK YOU DAVE, The Dobrans

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Yes
Aug 03, 2016

Star Buick GMC responded

Thank you for the kind words. We appreciate your taking the time. At Star we do our best to earn your complete satisfaction in sales and service.

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