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Takiyah Cavilear
Takiyah Cavilear at Toyota of Kenner
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Takiyah Cavilear

Appointment Coordinator

Toyota of Kenner

2460 Veterans Blvd
Kenner, LA 70062

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4.6
34 Reviews
4.6

34 Reviews

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34 Reviews of Takiyah Cavilear

April 08, 2024

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Excellent in doing their job, good job. For sure i’ll be back Soon for another problem about my car More

by Ogie Cuz
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Recommend Dealer
Yes

Other Employees Tagged: Erick Burgess Sr, Douglas Montalbano, Shelia Leblanc, Lenny Thomas, Kerry Cella, Mariano Gomez, Jason Eddlestone, David Lemoine

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Apr 08, 2024

Toyota of Kenner responded

It's good to hear that you were satisfied with your customer service at our dealership. We appreciate your business and look forward to servicing you soon.

April 08, 2024

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What a great service representative is Sheila has always been super helpful in all dealing with her. Thank RB Toyota!!! More

by Skip Jacobs
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Recommend Dealer
Yes

Other Employees Tagged: Erick Burgess Sr, Douglas Montalbano, Shelia Leblanc, Lenny Thomas, Kerry Cella, Jason Eddlestone

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Apr 10, 2024

Toyota of Kenner responded

Thank you for your loyalty to our dealership. Shelia is knowledgeable and caring which allows her to provide excellent customer service. We are glad to hear that that was your experience. We look forward to servicing you in the future.

April 04, 2024

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Doug and his service team again exceed my expectations. In a world where most dealerships are an unpleasant place to visit, Doug provides quick information and scheduling and always keeps me informed of is More

by Tangsudik
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Recommend Dealer
Yes

Other Employees Tagged: Bang Bui, Erick Burgess Sr, Douglas Montalbano, Danny Waguespack, Shelia Leblanc, Lenny Thomas, Woody Gregoire, Chad Legnon, Allison Kimbrough

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Apr 06, 2024

Toyota of Kenner responded

Such wonderful feedback! Thank you for being a loyal customer. Doug is exceptional when it comes to professionalism, efficiency and communication. We will strive to continue providing you with good customer service. We look forward to servicing you in the future. Thank you for taking the time to share your experience.

November 28, 2023

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Pleased with the company so far. always up front with me. I Enjoy that. Love More

by paulinehuynh3
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Recommend Dealer
Yes

Other Employees Tagged: Bang Bui, Erick Burgess Sr, Douglas Montalbano, Shelia Leblanc, Lenny Thomas, Kerry Cella, Mariano Gomez, Jason Eddlestone , Brett Hernandez

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Nov 28, 2023

Toyota of Kenner responded

Thank you for sharing your experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 09, 2023

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Doug was a pleasure to work with. Appreciated the shuttle service. Only thing to make it better would be a car wash More

by Lisa
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Recommend Dealer
Yes

Other Employees Tagged: Douglas Montalbano

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Nov 15, 2023

Toyota of Kenner responded

Thank you for your review of Ray Brandt Toyota! We're glad to hear that your experience with Doug was pleasant and that you appreciated our shuttle service. Your suggestion about including a car wash is valuable, and we'll pass it along to management as we continually strive to enhance our services. We aim to provide the best possible experience for our customers, and feedback like yours is essential in this process. Thank you for choosing us for your automotive needs, and we hope to see you again soon! Ray Brandt Auto Group #WeMakeItEasy

October 19, 2023

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Was directed to 4 people before they found my appointment. Free carwash cleaned absolutely nothing! More

by Cindy
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Recommend Dealer
Yes

Other Employees Tagged: Kerry Cella, Jason Eddlestone

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Nov 09, 2023

Toyota of Kenner responded

We're sorry to hear that your recent visit did not meet your expectations. It's clear we have areas to improve upon, especially regarding the coordination of appointments and the quality of our complimentary car wash service. We take your feedback seriously, as it is crucial for us to ensure that every customer leaves our dealership satisfied. Your experience is not indicative of the high standards we aim to maintain, and for that, we apologize. Your review has been sent to our Management team, and we hope to have the opportunity to serve you better in the future. Sincerely, Ray Brandt Auto Group

Oct 19, 2023

Cindy responded

Was told tires would be rotated but they weren’t. Said they washed the car, but it either wasn’t washed or they simply did a terrible job. There was still bugs on car and windshield.

October 07, 2023

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It was fast and efficient. I was able to bring my car in overnight and had it fixed the next day. More

by richleehall
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Recommend Dealer
Yes

Other Employees Tagged: Erick Burgess Sr, Douglas Montalbano, Shelia Leblanc, Lenny Thomas, Kerry Cella, Mariano Gomez, Jason Eddlestone , Brett Hernandez, Brad Miller

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Oct 12, 2023

Toyota of Kenner responded

Thank you for sharing feedback about your visit with us. We're very glad to hear our team left a great impression on you with their prompt and diligent service. Your satisfaction means everything, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your five-star review and look forward to assisting you again on your next visit to Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

October 01, 2023

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Professional and friendly service I feel everyone goes out of their way to be helpful More

by LADYCANNON17
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Recommend Dealer
Yes

Other Employees Tagged: Erick Burgess Sr, Douglas Montalbano, Shelia Leblanc, Lenny Thomas, Kerry Cella, Mariano Gomez, Jason Eddlestone , Brett Hernandez, Brad Miller

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Oct 10, 2023

Toyota of Kenner responded

Thank you for taking the time to share the positive experience you had with us. We are very glad that our entire team was professional, friendly, and helpful during your visit. It is wonderful to know they took such wonderful care of you and your vehicle. We appreciate you choosing Ray Brandt Toyota for your vehicle needs, and we look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 30, 2023

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We've always gotten good service from Ray Brandt Toyota since we purchased the car there in 2010. Most appreciated was the Lyfy ride home & back to pick up the car. More

by evmeier0
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Recommend Dealer
Yes

Other Employees Tagged: Shelia Leblanc , A while back we asked for an extention for the seat belt. We were given it at no cost. Don't remember his name but he was very nice. He Even ordered a longer one for my handycapped husband! We much appreciated it!

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Oct 10, 2023

Toyota of Kenner responded

Thank you for your sharing your feedback with us and for your continued trust in Ray Brandt Toyota! We're very glad to hear that over the years, we've been able to consistently meet your expectations. It's wonderful to know that you appreciated the added convenience of the Lyft service. Our aim is to make each service experience as seamless and accommodating as possible. We appreciate your kind words, and thank you for choosing us to assist you with your automotive needs. Here's to many more years of exceptional service! Ray Brandt Auto Group #WeMakeItEasy

August 20, 2023

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happy with service at ray brandt Toyota in Metairie…I will call again soon for my next appt More

by WNG3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Erick Burgess Sr, Douglas Montalbano, Shelia Leblanc, Lenny Thomas, Kerry Cella, Mariano Gomez, Jason Eddlestone , Brett Hernandez, Brad Miller

Helpful
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Aug 21, 2023

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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