Tanya Byers
Tanya Byers at John Thornton Buick GMC

Tanya Byers

Service Advisor

John Thornton Buick GMC

1492 N Hwy 27
Carrollton, GA 30117

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115 Reviews
not yet
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115 Reviews

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115 Reviews of Tanya Byers

February 15, 2024

Dealership Rating
Employee Rating

Great people! Great customer service! They always go above and beyond to take care of their customers. More

by Matt P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 17, 2023

Dealership Rating
Employee Rating

I have been using this dealership since buying my first Cadillac from them in 2014. I have never had any issues or problems with any of my visits. They are very professional and detailed in their service a More

by howbev1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 03, 2021

Dealership Rating
Employee Rating

The most amazing experience! Omg! Wow! Wow! Wow! If you need anything done bring your unit here! Nobody better! Thank you so much for helping me for such a great experience and great price!!!!!!! Wow! Y’al More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Rivera , Shane Hammond, Steven Packard, Eric, Tanya, Steven, Shane

Mar 05, 2021

John Thornton Buick GMC responded

Thank you for your review! We are happy to help.

March 02, 2021

Dealership Rating
Employee Rating

Salesman Anthony was particularly refreshing. He was calm, helpful, knowledgeable and did not push the sale. He was a pleasure to get to know and to work with. More

by nancycmonroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Conner, Anthony Gray, Andrew Coker , Shannon Cheatwood

Mar 05, 2021

John Thornton Buick GMC responded

Thank you for your review! We are so glad that Anthony was able to assist you with your purchase.

February 27, 2021

Dealership Rating
Employee Rating

Accessory installation no problems. Everything went smoothly. Everyone was very nice stopping to ask if I wanted water or anything. Very pleasant experience. Would recommend highly More

by DENNIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Rivera , Shane Hammond, Steven Packard

Mar 01, 2021

John Thornton Buick GMC responded

Thank you for your review! We are so glad our team could provide a pleasant experience. Hope you are enjoying the new accessory.

February 25, 2021

Dealership Rating
Employee Rating

Great dealership always friendly and willing to take time with you. Prices are what they tell you up front. I will continue to do business with this dealership. More

by byersc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Rivera , Shane Hammond, Steven Packard

Mar 01, 2021

John Thornton Buick GMC responded

Thank you! Our service team is always happy to help.

February 18, 2021

Dealership Rating
Employee Rating

I love this dealership as they have great people in sales and service. They take care of all of my car needs. These last words are to take care of your 25 word minimum More

by ROWE9952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Rivera , Shane Hammond, Steven Packard

Feb 20, 2021

John Thornton Buick GMC responded

Thank you for your review. We are glad that our team is able to assist you with all of your vehicle needs.

February 14, 2021

Dealership Rating
Employee Rating

Always in and out very quick. The team seems very honest and friendly. And when I compared rates for a new transmission, JT GMC actually had the best price as well as best value. More

by Jwhite1455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Rivera , Shane Hammond, Steven Packard

Feb 20, 2021

John Thornton Buick GMC responded

Thank you! Our service team is always happy to assist with your repair needs.

February 12, 2021

Dealership Rating
Employee Rating

The service department always treats me right. They tell you like it is and never try to sell you untruth. I recommend them to anyone. More

by JASON.W.BROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Rivera , Steven Packard

Feb 13, 2021

John Thornton Buick GMC responded

Thank you! Our service team is there to help keep your vehicle running smooth and we are happy to assist.

February 12, 2021

Dealership Rating
Employee Rating

Great customer service and the techs are great. They really work with you to understand what your concerns are. It took several visits but they seem to have found the problem More

by joecogdill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 13, 2021

John Thornton Buick GMC responded

We are so glad that we could work with you to get your concerns resolved. Thank you!

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