"Excellent Customer Service & Repair"
- Jon Dottle
I bought a brand-new Mercedes Sprinter campervan by Pleasure-Way at the Tampa Bay RV show and dented the rear door. When I dropped off my van, Tatijana Zitz handled the situation with remarkable professionalism, knowledge, and attention to detail. I was very impressed with her competence and follow-up which put myself at ease. As for the repair, it is spot on and like nothing ever happened. I also had the cabin windows of the Van tinted and it looks awesome thanks to Chris Gross. All in all, I am one happy camper (no pun intended)!
Other Employees Tagged:
"Best Customer Service Employee Crown Has!"
- Bob Dasch
Chuck is the top man with the best customer service skills and knowledge. Went over my collision repairs and cost in detail. Answered all my questions and concerns. Very polite and I was completely satisfied.
"Great service and friendly people!"
My car had a self inflicted boo-boo and it came back looking wonderful. I was so pleased with the whole process from the initial estimate to the actual repair that took less time than estimated, and the service center even gave me a ride home and picked me up when it was ready!
This is my second time bringing my car to the Crown Collision Center. I was not pleased with my rep the first time, but the workers truly did a great job on my vehicle and so I came back. I was informed that my rep would be Steve Lukas, and I was hopeful that I would have a better person to person rep experience this time around. Steve Lukas did not disappoint - he was very informative, and he went above and beyond to ensure my vehicle looked good and new! He took the job very personal and it truly showed that he cared about my vehicle! Tatijana Zitz is always so welcoming and handles the front with great poise. Even with a line of clients and impatient ones that interupt her with a current person - she remains calm, cool, and collected! Tatijana Zitz is truly is rare jewel in the customer service industry!
"No Stress and a Complete Professional Experience "
This was my third experience with Crown Automotive Collision Center. Just as in the past Frank Resti went out of his way to make not only my experience pleasant, but his craft to make my vehicle look like it just rolled off of the assembly line was amazing! Starting with dropping off my car he had a vehicle already reserved for me. With the assistance of Tatijana Zitz I was in and out that morning quickly. Tatijana kept me updated through out the process and as always, was extremely pleasant to work with. I cant imagine taking my baby (vehicle) to anyone else!! I trust them immensely. Amazing work!! If you ever get into a situation where you need their services, don't hesitate, they are the real deal!
"wonderful work and people were the best ever"
- albert duncan
Left front of 2013 accord, Keth Dull and all the rest were great and work was the best, very happy with the work and the way I was treated.will always go back there.
Car looks great and Ms. Tatijana was amazing helpful with the whole process. Answered all my question and Steve Lukas was the same very helpful.
"Collision Repair From A T-Bone"
Chuck Stickney handled the repairs as he has done for us several time in the past. Excellent repair and excellent service from him as always.
"Excellent Service & Fantastic Workmanship"
While it is never pleasant to have an accident, Keith Dull & Tatiana Zitz were an absolute pleasure to work with. I never had to wonder the status of my vehicle as Keith kept me well informed and updated me at each stage of the repair. Prompt, responsive, and very professional service from start to finish!
"GREAT SERVICE "
I am very happy with my experience at the Crown Collision Center. They kept me informed and did the necessary repairs in a timely manner. My representative was Keith Dull and he did a great job and kept me informed. I got my car back in a timely manner. Keith Dull and all the people I came in contact with there were professional, courteous and friendly. I would recommend Crown Collision Center to anyone who has a need for repairs. My overall experience was excellent. Thank you Keith, Mike, Tatijana and all the other employees that worked on my 2017 Mercedes GLE350! Mike W